Colonial Pool & Spa, Inc.

Excellent service. Very happy with company.

Will came out today and was absolutely wonderful with figuring out why my spa was going back to pool mode when i was not telling it to. Great job Will!!! You Rock!!!!

Working with Colonial pool and spa was a nightmare the whole first communication was horrible between Jack and his team no one there was on the same page one person said the liner and paver would be in this day then it changed time they order a liner it was not measured correctly and tried to do a quick fix then fixing it correctly Jack and Matt are never on the same page Jack told us one thing matt did opposite we had a plan for our steps and matt put them in a different place then we had a company building us a pergolas Matt asked the guy when they would be done our company told him two hours and Matt called and lied to jack saying they wouldn't be done for two days Be careful with Matt he doesnt tell the truth i would recommend texting/ emailing i had to go back and screenshot and send it to them to show what they said so make sure you have proof of everything jack and matt say oh on top everything they were supposed to put pavers under our pump to match the patio matt was there he told my husband oh just give the guy and extra 50 i called jack upset it was always one thing after another with this company would never recommend them it was truly a nightmare and i could go on and on about how many things went wrong but last thing i will say for jack claming to be a GM of the store his store is ran really horrible and should be ashamed how things are done specially with Matt and how he speaks and acts towards customers and his assistants at the store never having the correct answers

The repair man Will was so knowledgeable and repaired my malfunctioning automation. He is a true asset to the company. Great job Will

Colonial Pool was excellent to work with. Hats off to Jack, Matt, Michael and Patsy for their help in answering all my questions and doing a terrific job. Can't recommend this company enough . Heartfelt thanks Colonial Pool!!!!!

The diagnosis was poorly administered. Rather than bypass a possible defective part they wanted nearly $500 to repair something that was not defective. The problem was in a failed blower fan and circuit board. Diagnosis was incomplete and repairs would have been excessive by their poor approach to diagnosing system failures.

Reliable, and great work done.

Great seevice

Fast efficient service

Terry and Will where Great