- Residential Work
- Commercial Work
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Learn about our screening process92% Recommended
15 Years In Business
Company Details
- Verified Licenses
- Veteran Owned
Hours
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Achievements
Service Details
Areas of Expertise
- Pools
- Decks
- Pavers
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
Write a Review
Showing 111-120 of 126 results
0.50
Gail R.
Fort Myers, FL
10/2/2018
They did not show up when they said they would. They did not answer the phone when I called to ask when they would show up. When I asked questions, they told me they were pros and indicated that questions would not be answered. They did shoddy work and left a mess and when I tried to get them to fix the mess they made they promise to come repeatedly for a month and then never showed. Then they squelched my refund from the water company by telling them the repairs weren't necessary. All in all, this is the worst experience I have had with a service in Florida.
Response from Company:
The customer bought the product from a local paver company. We showed up to pick up the product and they could not find the product. They told us it was not there so we had to send our employees to another job. We contacted the customer and she finally got it resolved two days later. We completed the project in a timely manner. The customer wanted us to do repairs on her deck at no charge, we told her we can't. So she said I am going to write a bad review about your company on HomeAdvisor. We never told the water company not to issue a credit, we just give dimensions and amount of gallons of the pool. It is not up to us to recommend.
1.5
Steven M.
Cape Coral, FL
9/27/2018
Follow up was poor, as they skipped the last pool service and the 3rd service was unacceptable. The actual remodel took about two weeks after I was promised 2-3 days.
Response from Company:
The customers pool was resurfaced in 5 days due to delay of weather. It took 3 days to fill pool due to customers water pressure, he said there was a problem with the main. The customer also added another hand rail and a pool light. Which we had to order a special hand rail which it took 4 days to get in for install. We cannot vacuum pool until the 5th week that is why the customer was not satisfied with the 3rd service. We went above and beyond for this customer and made every request that was made at minimal cost.
4.5
Mark C.
Cape Coral, FL
9/5/2018
Arrive at schedule time and completed work fast and satisfactory.
5.0
Lisa D.
Cape Coral, FL
8/31/2018
Replaced my pool motor for a fair price and my pool has never worked better. Also fixed my timer. Randy was all business, I had some trouble communicating with him felt he was very abrupt, but he did the job and knows his stuff. That's all that matters.
5.0
Steven S.
Fort Myers, FL
8/18/2018
Randy owns the company and dealt directly with me for my pool refinishing project. He brought multiple samples and guided me through the best color choices. Costal Pool Services we’re reliable, professional and install a superior product. Great experience and highly recommend his services.
3.5
Charles G.
North Fort Myers, FL
8/15/2018
Everything worked out and I am satisfied.
4.0
Kim B.
Hickory, NC
8/10/2018
5.0
Diane K.
Naples, FL
7/27/2018
Randy was very professional. It was a great experience.
4.0
Russell N.
Cape Coral, FL
6/20/2018
Good company would hire them again
5.0
Carol A.
Waycross, GA
5/9/2018
Randy was prompt, professional, and personable. I will highly recommend him to all I meet. I could not have asked for a better encounter. His number is in my favorites.
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