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HomeAdvisor Screened & Approved
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Learn about our screening process91% Recommended
31 Years In Business
Company Details
Hours
- Mon: 8:00 AM - 6:00 PM
- Tue: 8:00 AM - 6:00 PM
- Wed: 8:00 AM - 6:00 PM
- Thu: 8:00 AM - 6:00 PM
- Fri: 8:00 AM - 6:00 PM
- Sat: 8:00 AM - 6:00 PM
- Sun: 8:00 AM - 6:00 PM
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Achievements
Service Details
Areas of Expertise
- We specialize in foundation waterproofing and drainage systems. We install both interior drain systems and exterior systems. Other services include sump pump replacements, battery backup systems and foundation wall supports.
- Exterior systems interior systems wall rebuilding and structural repairs
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
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Showing 141-150 of 152 results
5.0
Terry B.
Rocky River, OH
3/29/2008
The crew was very polite and was willing to explain what they were doing and why. There was a nice effort to keep things clean and clean-up the project before the crew left. I suggest that any homeowner will have additional clean up just due to the scope of the project. They stuck by the original quote and finished in a timely manner. Everyone from the company was responsive and polite and always returned calls promptly.
1.0
Beverly burton- L.
Akron, OH
2/26/2008
Non--professional work. Several calls to owner, vice-pres, etc..No pride in doing over $7K+ work. It was a real disaster for me. I made calls, then they make several come backs over and over to try to get job right. Sales personnel make appointments for the following mornings. Then the guy calls my home phone - NOT the cell phone number to notify my spouse who had taken off time WITHOUT PAY to make a meeting w/ the VP - like 'oh' this is nothing. Several people asked, but I can NOT recommend the company in all honesty.
Response from Company:
Unfortunately-They had a communication problem with each other. No one lives in the rehab house. After talking with mr , mrs would call and ask why no one has called back? We called and met with them several times to answer any questions, we try to satisfy everyone,sometimes this is impossible.
5.0
Andy G.
Cleveland, OH
12/17/2007
Excellent customer service and honesty when inspecting and giving quote. Service was delivered on time. Follow up was great and they came back to fix the areas that were of concern and that were brought to their attention.
4.0
Pam and mark H.
Akron, OH
12/16/2007
He was here when he said he'd be and he did a very thorough job. Our basement is finally DRY.
4.0
Joe C.
Cleveland, OH
9/29/2007
From the sales person to the installers and the customer service personnel, everyone we dealt with at USA Waterproofing was great. The installers were especially great, my wife and I had our baby early and while we were in the hospital, the guys made a special trip back to our house to hook back up the washer and dryer for us. GREAT CUSTOMER SERVICE!
4.0
Gregory S.
Cleveland, OH
2/14/2007
Fast response. good price
4.0
Rob S.
Rocky River, OH
1/21/2007
so far so good. They have not actually installed their system but the salesman, the office folks and the price was the best. Plus, they are going to dig outside if necessary to repair cracks AND grade our land to help move the water away from our home. So far so good.
N/A
Suma S.
Houston, TX
11/9/2006
N/A
Judy B.
Euclid, OH
8/25/2006
N/A
Belinda G.
Middlefield, OH
8/25/2006
I feel we could have gotten the same job done for less money. We opted to go with USA instead of the other company because they would do some outside work as well. The work they did outside did not make up for the difference in the price.
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