USA Waterproofing & Foundation Services

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31 Years In Business

Company Details

Contact

1632 Enterprise Parkway
Twinsburg, OH 44087
http://www.usawaterproofing.com

Hours

  • Mon: 8:00 AM - 6:00 PM
  • Tue: 8:00 AM - 6:00 PM
  • Wed: 8:00 AM - 6:00 PM
  • Thu: 8:00 AM - 6:00 PM
  • Fri: 8:00 AM - 6:00 PM
  • Sat: 8:00 AM - 6:00 PM
  • Sun: 8:00 AM - 6:00 PM
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • We specialize in foundation waterproofing and drainage systems. We install both interior drain systems and exterior systems. Other services include sump pump replacements, battery backup systems and foundation wall supports.
  • Exterior systems interior systems wall rebuilding and structural repairs
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.5
152 Verified Reviews
  • 5
    102
  • 4
    25
  • 3
    4
  • 2
    2
  • 1
    7

Highly rated for

  • Overall Rating
  • Customer Service
  • Quality
Showing 121-130 of 152 results
N/A Frank G. Chardon, OH
5/4/2011

3 Hard Workers

4.0 Elizabeth K. Hudson, OH
10/15/2010

friendly, prompt, reasonable

5.0 Steven W. Cleveland, OH
8/4/2010

Very professional. They installed a sump pump and, at no extra charge, replaced the check valve just because they felt it was in my best interest to replace it now raather than wait for it to fail in the not too distant future..

3.0 Lisa M. Cleveland, OH
7/20/2010

We were told that the job would take 2 days. It ended up taking 3 days. They put this white liner about 1/4 of the way up the wall. We were not informed ahead of time that they would be doing this. It is not even flush against the wall. There are gaps so when I paint my walls it is going to look terrible. Then on top of everything, we were told by the sales person Brandon, who I was informed quit that we would be getting 18 months same as cash. When we got our statement, we recieved a Visa bill from Wells Fargo for a loan at 9.9%. Nicole is supposed to be correcting this for us. Over all we are a little disappointed with the service.

Response from Company:

One extra day is not uncommon to do the job right.--the salesmans wife was transfered to florida which is why he left and we do not offer 18 mos same as cash-they are confusing us with an estimate from a different company.

5.0 Carmen K. Wooster, OH
7/10/2010

The people who worked on my house were kind, professional and knowledgable. Two crews were sent out to get my system 3 waterproofing done quickly. Excellent work!!! W

5.0 Shawn/maryann G. Akron, OH
5/17/2010

Needed a sump pump repair. Prompt and professional service.

5.0 Burak B. Winchester, MA
4/11/2010

Dan did a quick and clean job. He came on time and very proffesional. I am happy with the end job.

5.0 Vladan S. Mantua, OH
3/23/2010

Peter Paul arrived on time the same day we called (just a few hours after we had sump pump problems during a heavy rain). He quoted us at that time and managed to get a tech out 4 hours later. JIm the tech was fabulous. He fixed our problem, was very informative about our situation, and actually picked up the wet towels we had left the night before. He even double checked our exsisting back up sump pump set up that USA Waterproofing didn't install. I highly recommend this company from my experience and when we decide to finish our basement we will definitely consider USA Waterproofing.

3.0 Laura H. Northfield, OH
12/23/2009

Very stressful-I was not pleased-it looks ok on the surface but when you look close there many imperfections-the workers were very sloppy with no regard for keeping my carpet clean or keeping bugs out-they constatantly left the door wide open and let the bugss in and did not wipe their feet or clean up the mess they made. It has taken me this long to finally get them to finish things they did not complete correctly-I spent a lot of money and I am not satisfied.

Response from Company:

WOW we did everything possible to help this customer including going to the store on Saturday to help her pick out all the fictures for the bathroom on our own time ! BUGS? its 18 degrees outside We even set her up with free design consultation helping her pick out paint colors carpet colors etc..WOW I guess you really cant please everyone !!!!!

Photos

USA Waterproofing & Foundation Services
8
Interior Waterproofing
11
Exterior Drain System

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