USA Waterproofing & Foundation Services

very professional, very neat- i would recommend them

owner of business came to my house and was polite and not bothered to answer all my questions.Price was consistent with other quotes and then I received a discount for being flexible as to when work would be done. They estimated 3 days to do the work but all went well and they were done in 2 days. They were as clean as possible and cleaned up when done. Now that wet spring is here the system is working well. No complaints.

They cut my paneling 18" up the side walls and said you would never notice it, they covered the area with white material my paneling was walnut. They took out the bottom step and never replaced it now my steps are pulling away from the wall and I need to have them fixed. The good thing is the basement is dry but they left me with an expensive mess.

Original quote was increased by 15% for additional. Then the sub contractor refused to do it. Prime contractor claims they will not charger for the additional work which was not done.

This is the company I would hire again.

Came when planned & was very knowledgeable, but we haven't had Any hard rain to see if my problem was fixed, but is guaranteed 5 years.

I thought the workers did a good job, but the service leaves something to be desired. They ended up having to remove my basement shower to complete the work properly and in the process, cracked the floor pan. The service department, while not denying it could've happened, has only offered 2/3rd of the the cost. Here I am am now almost 6 weeks since this has been reported to them and I've yet to receive any of this 2/3rds they've promised. I've also yet to receive the written GUARANTEE I was promised.

The work was completed in the time frame I was told, which was wonderful. However, I was disappointed with a few things. They disconnected our dryer and fireplace, leaving holes to the outside during the winter and did not cover them. When I spoke with a foreman, she was less than sympathetic and basically told me it was my problem. I also have no idea how long it takes concrete to dry. Again, no follow up or discussion about when I could return my basement to order due to drying concrete. The salesman told me this company would put everything back where they found it, which did not happen.

Installation of two sump pumps (one replacement and one new installation, repiping of existing sump, installtion of the second and installation of 2nd sump pump pit was completed to my satisfaction.

only complaint is the slope to concrerte work now i have to shim to get canbenits and shelves level ( I was told be forehand about the slope but did not realize the extent of the slope until the job was completed and they cleaned their mixer on my lawn and killed the grass in that area,now I have a small concrete patch in my yard( wasn't the best grass to begin with but did expect the small patio they created. still a 405 rating and I would reccomend USA Waterproofing to my neighbors.