Master Remodelers

great crew. came to work when they said they would and finished on time. replaced all siding with hardi. thanks masters remod.

The siding installation, painting and installation of new gutters was done in a timely manner. The job looked great.

Our window job was done in January 2015. It took more than a week to install all the windows (we were told about 3 days), so we lost a lot of wages since we stayed at home. The crew that did the actual job were friendly and attentive to our comments and suggestions, but by the end you could tell they were getting tired of such heavy windows, with only two people to work on them. We had one window that was wrongly delivered, so it took additional time to reorder the right one and come back to install it. We also had problems a month later with one window leaking (after one of the big storms we had). We called and they came to re-caulk fairly fast.

I have never been so pleased with a contractor in all my years of owning homes. From the sales person that originally came out to the last one that walked out the door upon completion of the install - they were the epitome of professionalism. They took great care with my furniture and belongings. Covered everything inside and out to protect as the old windows were removed - which was quite a task. They cleaned up inside and out at the end of not only the project but the first day as well. Neighbors driving by in the evening would have seen no sign that a crew was even working at the house. The windows are beautiful and I expect to see cost savings in utilities soon. I would highly recommend this firm for their skills, expertise, professionalism, courtesy and overall job performance.

Everything was done well, one problem, but was fixed quickly.

Showed up on time...very efficient...cleaned up afterwards...windows look great...

I highly recommend Master Remodelers.

We were very interested, and the foreman gave us a great estimate and agreed to the job. We were excited about moving forward. Later the owner Don Borden called and tried to upsell our small project. After disagreeing with him and giving him the chance to turn the job down, we finally decided to move forward. After weather delays due to rain, the job took 2 days to complete. The workmanship was good, and we were initially pleased with the result. We were pressured to pay, after dark, when we could not look at the job, and the work-site, prior to the agreed upon "walk through" with the foreman. Our check was cashiered the next morning. We never saw anyone from the business after that date. At the same time, we started asking the owner to remove their tools, and materials from our driveway and yard, and to clean the job site. After numerous calls to the owner fore more than a month, and missed promises from Master Remodelers, I ended up doing the final clean up myself after needing the area cleared. The business states that it is family owned and operated built on quality service and trust from clients over the years. Due to the communication problems and a lack of concern we feel differently. While there are craftsmen that work there, followup and customer service are lacking. For that reason we would likely not consider them for our multiple projects our home needs. This is a real disappointment, for we initially felt very comfortable with whom we dealt with.

It took a while for them to get started after that they were professional and responded to any questions or concerns I had.

I would recommend this company. Their installation team did a great job.