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HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process89% Recommended
32 Years In Business
Company Details
- Verified Licenses
- Bilingual
Hours
- Mon: 10:00 AM - 6:00 PM
- Tue: 10:00 AM - 6:00 PM
- Wed: 10:00 AM - 6:00 PM
- Thu: 10:00 AM - 6:00 PM
- Fri: 10:00 AM - 5:00 PM
- Sat: 10:00 AM - 1:00 PM
- Sun: Closed
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Decks & Porches
- Roofing & Gutters
- Roof Repairs
- Replacement Windows
- Screened rooms
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Trip Charge May Apply
- Credit Cards Accepted
Reviews
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Showing 81-90 of 204 results
3.0
Karen O.
Alexandria, VA
6/27/2017
I was pleased with the work done, when it finally got completed. However, the job start more than 5 weeks from l probably would have been more accepting of this delay, except it interfered with an appraisal that had been previously scheduled. This caused quite a snowball effect, from which I'm still playing catch up.
Response from Company:
Thank you for your input. Sorry for delay. There is a 5 day rescission period that we must wait to schedule work in Maryland. With the rain in May we were running 6-8 weeks out on scheduling installs. The normal turn around time is 2-6 weeks. We will work harder to notify customers of this in the future. Mgmt.
4.0
Nat M.
Upper Marlboro, MD
6/23/2017
The experience was a great one. The only problem I had with this company is that I didn't receive the emailed receipt that he said he was going to send me.
4.0
Michael W.
Deale, MD
6/20/2017
Champion was a bit expensive but they did good work and got it done quickly.
1.5
Ted A.
Beltsville, MD
5/31/2017
VERY PRICY CONTRACTOR
Response from Company:
Thank you for your feedback. We were called back after you had received several quotes to do your project. Labor and materials can seem expensive depending upon selection. We try our best to keep our services affordable while maintaining superior quality. Please give me a call to discuss the matter further if you have any questions or concerns. David Project mgr.
4.0
Dawn S.
College Park, MD
5/4/2017
Great local company.Had a good experience with them from the bid to completed project. They worked hard to get the permits, pass inspections. Communication was good. The crew that did the work was awesome too. My only complaint is the hardware they used to secure the hand rail to the deck rusted in two weeks.So thst hardware was meant for indoors.I need to call them to follow up. Other then that, great company. I will hire them again.
3.0
Reggie M.
Upper Marlboro, MD
5/1/2017
Well my customer service experience with Champion was not very great. I had a 10:30 am scheduled appointment to have my gutters cleaned on Friday April 28, 2017. By 11:00 am I still didn't hear anything from a Champion representative. A Home Advisor associate called to ask how my project was going and I explained to her that I hadn't yet heard from anyone at Champion. After intervention by the Home Advisor associate, a representative from Champion contacted me 15 minutes later to tell me my scheduled appointment was delayed because the worker was working on another job that ran over the scheduled time due to roofing issues. While that is certainly understandable, a phone call without Home Advisor intervention would have been the proper and professional thing to do on behalf of a potential customer. After telling the representative I had to leave at 2:30 pm, I was assured that I didn't have to be home for them to clean my gutters and seal and fill whatever issues on my roof which were minimal. The worker finally arrived after I had left and provided pictures via cell phone of the work performed on the roof. I authorized the job remotely that needed to be done but I was clearly robbed of a great customer service experience. As a customer service manager for 15 years now, I can honestly say this was truly an epic fail in terms of providing a great experience worthy of a return service with Champion. To add insult to injury, I have not heard back from them after the job was told to me to have been completed and a sign left on my yard. I think I have provided enough feedback to inform others to gather more information and estimates before deciding on using Champion.
5.0
Kim t W.
Columbia, MD
4/14/2017
couteous kniowledgeable and quick
4.5
Carolyn L.
Clinton, MD
4/1/2017
Very timely
4.5
Brenda V.
Greenbelt, MD
3/30/2017
Excelllent reasonable and prompt.
5.0
Eric R.
Hyattsville, MD
3/24/2017
Quick and efficient. I called about 9 AM and it was done by 5PM that day.
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