Baird Foundation Repair

On September 17, 2015 the crew of Baird Foundation completed foundation repair to our house.  I am very disappointed in Baird Foundation.  They used the bait-n-switch on me, maybe because I am a woman, not sure.  Baird?s foundation specialist (salesman) came out to give me a quote, he did his inspection of the foundation on July 16, 2015.  He gave me a verbal quote (estimated on his  laptop) and verbally quoted me around $16,000+ (don?t remember exact amount) saying our house needed 28 piers to fix foundation. After he gave me this quote I told him that was too high, much higher than another competitor.  He asked who and I stated StableLift.  He said he knew them.  After answering a few of his questions about competitor?s quote (how much was their quote,  how many piers, & if needed piers inside), he stated the house only needed 14 piers for under $11,461.75 and the house would pass inspection if we sold home.  The other 14 piers didn?t  need it now, maybe later on.   So we chose Baird based on the specialist?s representations.  When the crew came to install piers, their foreman, Diego, said we need additional piers on the other side at a cost of an additional $10,000, and he just happened to have the materials with him.  I was so shocked and realized I was suckered into a scam by Baird by not being upfront and honest to make an informed decision.  Sometimes it does pay to go with lower bid if you get more (in this case, piers) for the money.  Baird Foundation was not the lowest but the highest bid.   Now we are not confident in selling our home in the future, due to Baird?s misrepresentations

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The workmen, Josh and Daryl, arrived a few minutes early, introduced themselves, looked at the project, explained what they were going to do and got to work.  They worked hard and didn't waste time.  These steps were wedged between the sprinkler system in flower beds on both sides.  They were careful not to damage the pipes or the sprinkler heads.  Apparently, when the steps were originally built, the upper steps and the lower landing were poured at angles opposite to each other.  However, these guys did a great job finding a good balance between the two.  To stabilize the steps, holes were drilled and "polylevel" pumped in.  To finish the job, the guys patched the holes, cut off the overflow of the "polylevel" after it hardened, sealed and caulked the seam between the steps and the foundation,  and cleaned up everything else.  I can't even imagine a better job.  To top it off, Josh and Daryl were the nicest people to work with.  Ben Blakey the salesman did a great job explaining everything and Monica, the office manager did a great job with scheduling and keeping me informed.  Josh, Daryl, Ben and Monica were all very prompt, reliable, professional and friendly.  What a great group to work with!!!  I wish all companies were run like this!

Josh and Darnell arrived on time. they were courteous and professional. They answered all my questions before, during, and after the job.

I was very satisfied with work - Diego was in charge and was very thorough and professional. Clean up after job was finished was also great.

He was here on time, worked very hard all day till finished.

Great experience and highly recommend this company & service. See above comments.

Diedo was fantastic.  Very professional, honest, and hepful.  All of the crew were great.

Very well.

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