Varsity Home Service Company, Inc.

Wow, this review made our whole team smile! Thank you so much for your recognition of our efforts to provide a caring and professional experience from start to finish. That's what we aim for every time! As a local small business, your satisfaction and your recommendation truly mean the world to us.

Thank you for sharing your thoughts with us - we always welcome all feedback! We fully acknowledge that price is a sensitive topic, and as a company we do try to do everything we can to keep pricing competitive and maintain a high standard for the value we offer in various ways. This includes company licenses and insurance, high quality materials, background-checked and uniformed technicians, rigorous ongoing training programs and more - all to ensure jobs are done the right way in a safe and code-compliant manner. Please know we also have discounts and financing available in an effort to support affordability for our customers! That said, one of our biggest goals is to help prevent costly issues in our customers? homes by sharing knowledge, identifying small issues before they become larger problems, and recommending maintenance solutions to keep home systems in compliance with manufacturer warranties. Your satisfaction is important to us and we hope this context is helpful!

This review makes us smile! You described perfectly what our team sets out to do every day. Thanks so much for your recognition of those efforts. It really means the world to us!

Your recommendation means so much to us! Thank you!

We are sorry to hear this perspective. As a trusted, family-owned and operated company of more than 60 years, please know we take all customer concerns very seriously and very personally. We can assure you that we would not be in business for more than six decades if we had any intent to overcharge. Rather, we are dedicated to providing top quality home repair and installation services by using the best materials and equipment in the industry and providing top-notch workmanship on every job. We may not always be able to offer the lowest cost, but we will always do a great job at a fair price and stand behind our work. This is also why it is our policy to provide upfront pricing requiring homeowner approval prior to performing any work to ensure there are no surprises. However we are humans who understand that home service repairs can be an unwelcome expense! As you know, upon hearing of your concerns, our management team made every effort to reach a fair resolution. While we respectfully disagree with your claims and positions stated above, your satisfaction is important to us! Please feel free to reach our customer service team at 631-567-4600.

Thanks so much for taking the time to write about your experience. We're thrilled to hear that you appreciated our team's efforts to protect your home and communicate your service options without sales pressure. Respect is everything, in our humble opinion! As a family owned and operated company, we are grateful for your business.

Thanks so much for taking the time to write about your experience! It is our top priority to treat our customers with the utmost care and concern, so we're thrilled to hear this was reflected in your experience with respectful, professional service.

Thank you for sharing that you found our team to be fast, friendly and professional. We appreciate hearing your feedback!