Touch of Class Masonry

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97% Recommended

7 Years In Business

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4112 Nolensville Pike, Unit 111271
Nashville, TN 37211

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Hours

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Achievements

Service Details

Areas of Expertise

Brick or Stone Fireplace (Gas) - Install or Repair
Gas, Pellet, or Wood Stove - Repair
Chimney or Fireplace - Clean and Inspect
Brick or Stone - Tuck-pointing
Brick Mailboxes (standard and custom)

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Cost Information

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Credit Cards Accepted

Ratings

4.8

234 Verified Reviews

5

217
4

12
3

0
2

1
1

4

Highly rated for

Quality
Value
Customer Service

Reviews

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Showing 1-10 of 234 results

5.0 Karen S. Brentwood, TN

6/2/2023

Repair a Gas, Pellet, or Wood Stove

Frank removed an old gas grill and capped the gas line for us. He is very knowledgeable and professional.

5.0 Mike S. Nolensville, TN

5/8/2023

Repair a Brick or Stone Fireplace (Gas)

N/A

Response from Company:

5.0 Elliott C. Nashville, TN

5/4/2023

Repair a Brick or Stone Fireplace (Gas)

Highly knowledgeable technician with deep understanding of his craft. Reliable and committed to job completion. Excellent communicator. I highly recommend!

Response from Company:

Thank you Elliot, it was a pleasure working for you and restoring your project..!!!!

5.0 Scott T. Nashville, TN

5/1/2023

Repair Brick or Stone Flatwork

Good reliable work. Very responsive. Would hire again.

Response from Company:

Thank you Scott for the review, it was a pleasure repairing/restoring your projects?!!!

5.0 Alex Y. Hermitage, TN

3/30/2023

Clean and Inspect a Gas Fireplace

Frank was very prompt and professional. Also very knowledgeable when answering our questions

Response from Company:

Thanks, Alex, it was a pleasure doing business with you!!!

5.0 Peter B. Brentwood, TN

3/8/2023

Repair a Brick or Stone Fireplace (Gas)

They did an excellent job on repairing our gas/wood fire pit.

Response from Company:

Thank You, Pete, it was a pleasure doing business with you.

0.50 Rachelle R. Nashville, TN

2/22/2023

Clean and Inspect a Gas Fireplace

Frank is prompt and clean in his work. My gas insert fireplace was not lighting up anymore. He did blow out the system to clean it and boy do the flames shoot out much more than before. I asked if he could lower the flame as the whole fireplace felt oddly hot. He said it was not an option with my model. This seems strange since it was not an issue before the cleaning out of the burner holes. His pricing is on par with some others I called, definitely not cheap. Seems odd that he can not give a receipt until end of day, I asked him to use his business card for that purpose when I gave him my payment. Upon further review and have for 15 min it is clear it was not dine correctly they whole area including the remote was so hot the electrical control box would not work. Upon calling Frank to inform him the about what happened the night before he got defensive and irate and would not fix the problem plus he started yelling at me and accusing me of being the problem, (stated he was doing this for 45 years and blamed me for a non functioning fireplace). Do not use this guy! Also ask for his Business license, before letting him do any work.

Response from Company:

This Clint's unit is not designed with variable flame, it only has Off, On, and Pilot. it's impossible to make it do something that it was not manufactured to do. You cannot turn the flame up or down. The unit also was very corroded and full of dust inside the burner which obviously had never been serviced. It was clogged up inside. The set is now working correctly after the service work I performed on it. It does now ignite which previously would not do anything. Also, the log set itself is a bit large for the firebox that it is inside. You can't even put all the logs correctly on the burner. I explained to her the only other option she has is to turn down the gas pressure from the floor valve which will lower the intensity (BTU output) of the flame but also can cause the pilot to fluctuate or go out. This client also did not mention that I gave her a $50 dollar discount off of the original price of the overall repair at the beginning of our phone conversation. She had expressed her financial concern. I was trying to work with this client, but she just flat-out hung the phone up on me.

5.0 Ann M. Nashville, TN

2/15/2023

Repair a Brick or Stone Fireplace (Gas)

Frank was so good about explaining everything and getting my gas logs working. I was on a time restraint and he was able to come early and get everything taken care of so I had plenty of time before my appointment. Would highly recommend. Great knowledge and service

5.0 Marcel D. Franklin, TN

2/14/2023

Repair a Brick or Stone Fireplace (Gas)

He Knew what to doâ ¦ Did a Great Jobð

5.0 Phil E. Murfreesboro, TN

2/12/2023

Repair a Pre-Fabricated Fireplace Unit (Gas)

Called an set appointment and quoted the job

Showing 1-10 of 234 results Showing 0 of 0 results

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Touch of Class Masonry

Gas Log's

Custom Brick Work

Before and After Repair

Fireplace Repair

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HomeAdvisor Screened & Approved

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In Business Since 2016

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Brick & Stone

Cleaning & Maid Services

Fireplace & Wood Stoves

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HomeAdvisor's Screening Process

Criminal Background Check

Who does HomeAdvisor background check?

What does the background check cover?

How is COVID-19 impacting the HomeAdvisor background check program?

Licensing

State Business Filings

Ratings

Corporate Accounts

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