Tile & Grout Solutions, Inc.

Quick to call back. On time. Pleasant to deal with. Protected wood floors.

Really good. No complaints were great.

My bathroom tile looks gorgeous. Like brand new.

I received a call within 5 minutes of submitting my request. The work was done quickly and I delighted with the results.

Hired Joe to completely tear out our shower and re-tile after a different tiling company had improperly installed the tile. In the beginning he (Joe) was very professional, called the other tiling company and told them of the mess he had made of our shower and helped us figure out the best way to fix it. I ordered the tile, which had a delay and Joe was not happy about this, threatened to walk off the job but after more discussions (and because his guy was already prepping our shower) he agreed to continue the job. Then he asked to work a Saturday, I wasn't sure where we would be that day and we have two small children (one under one) and wasn't sure how much of an inconvenience this day would be but when I questioned him, he became defensive and accused me of "not trusting" him. I simply pleaded with him and explained to him that this was our home and our children and he needed to let me talk to my husband first. Then he found that we needed some additional work done that was not included in our quote. He charged us an additional $1500.00 to fiberglass our shower again (cost us $780.00 the first time just a few months prior). His worker was able to salvage the shower pan but Joe argued that it had been replaced (but we have photos). Afterwards he took $400.00 off the $1500.00 he charged for the work. Then our work was to be completed on a Thursday but his guy said, he would need Friday to finish. Joe had told us that he would come on Thursday for final payment but since his worker wasn't finished I told my husband that Joe would not be coming for payment but he did indeed showed up that Thursday afternoon. We discussed the bill (mind you the work was not complete) but I was called away by my children. Joe then came down my stairs, sat down on my couch and began yelling at me about the delays I had caused and even called his worker down to the living room. He asked his worker, "when would you have been able to tile?". The worker said, "Monday.". Joe said, "NO! When?" the worker then said, "Saturday." and walked away. Joe then began yelling at me again. I explained to him that I didn't know what he was getting at or what he wanted but that he needed to stop yelling at me in front of my children. He then stormed out, threatened to place a lien on our home and told his worker to not talk to me. Afterwards, he came back, asked for my husband's number (I was already calling him) and I explained to him that my husband was on the way. They discussed and Joe agreed to finish. All in all they finished, it looks ok (not perfect) and they refused to seal the grout, left garbage behind (that they said they would take) and sent my husband out for "supplies" they said they needed then produced them after he left. Just glad this literal nightmare is over. The other tiling company caused this mess but was in no way ugly to us or hostile in anyway (even after he knew we weren't pleased with his work).

Joe and Kiki were amazing!! Not only did they repair our 5 cracked tiles, but I had also hired Joe to clean and seal all of our grout. This had not been done in the 6 years we have lived at our house, and after Joe and Kiki were finished, it looked brand new and just like it did on the day we moved in! The job was complete in the exact time frame estimated, and the price was very fair. Joe was able to come give me an estimate that did not change, and the job was finished within a week of our estimate meeting. Joe is extremely professional and knows his stuff. I would recommend Joe to anyone who has tile and grout needs. Joe and Kiki cleaned up after they were done and if you were to walk in the house, you would never have known they were working there all day! I will only use Joe from here on out for all of our future tile and grout needs. Thank you so much Joe for making this an outstanding experience for us!! You have a loyal customer for life!

It was fantastic to work with Joe and Kiki! My shower was incorrectly and started to swell due to water being let into the walls (with sheet rock). They came in and tore out the entire shower and rebuilt it brand new. It took 3 full days of gutting and then building, which was a but longer than I had hoped for, but they did it right and the final product looks fantastic. Highly recommend.

Always on time & thoroughly dependable

Joe was able to get on my project relatively quick. They did a good job and cleaned up well afterwards.

Joe did a great job on repairing some loose floor tiles. He was professional and prompt, if not early. When the job was complete, you would not know he was even here. He did a total clean up. I'd highly recommend him.