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Learn about our screening process97% Recommended
45 Years In Business
Company Details
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
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Achievements
Service Details
Areas of Expertise
- waterproofing
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
Reviews
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Showing 1-10 of 79 results
5.0
Jim B.
Springfield, IL
9/30/2024
Sure-dry contractors were professional, punctual, informative and flexible. They worked through unexpected complications in an efficient, effective manner. I would definitely hire them again
5.0
Broderick A.
Sharpsburg, IL
5/23/2024
The head guy is great. He's experienced and knew exactly what to recommend. Best, our problems have been resolved.
1.0
Ronald D.
Springfield, IL
9/8/2022
I engaged Don Felton to install a French drain in 2020, and the work accomplished was satisfactory, which led me to recommend him to my neighbor, Paula E, for a needed crawl space sump system, for which she paid in excess of $7,000. The contract called for him to install a sump system that had an alarm to alert the homeowner if the alarm system failed, and he further agreed to create a device to activate the pump when the on switch failed. After he installed the sump pump and feed and drainage lines, he said an alarm was not currently available but when it was in stock, he would be back to install it and at the same time install the special device to activate the pump. Despite these assurances and knowing the alarm was now available, my neighbor kept calling him to finish the work she had paid for, but he never returned her calls. Finally, six months later, she got ahold of Don Felton, who refused without explanation to complete the work, and he was very abusive to this elderly lady. In short, she made a mistake in hiring him, and I am writing to alert others to take a pass on Don Felton and his Sure Dry company out of Taylorville, Illinois.
Response from Company:
I told the customer that I would install an alarm system when I returned to install the vapor barrier after the Crawlspace was completely dry (vapor barrier should never be installed over wet or even damp soil, as it will prevent soil from ever drying. customer refused to wait for the soil to dry).
5.0
Justin M.
Decatur, IL
8/19/2022
Don and his Sure Dry team were incredible. I hired them to waterproof my basement after years of dealing with annoying water. They were professional, efficient, timely, and most importantly very knowledgeable at what they do. The work was hard and messy, yet they left my basement in better condition than they found it. Even after discovering a mold issue. Within 14 days of contacting Sure Dry for a free quote, I had a fully waterproofed basement at a very good price. I cannot say enough good things about Don and his company. They were the best company I have ever hired to work on my home. I will recommend them at every opportunity I have.
5.0
Nancy M.
Springfield, IL
5/6/2022
A++
5.0
Nancy a. M.
Springfield, IL
5/3/2022
Extremely pleased with results and would definitely recommend this pro!
5.0
C etta R.
Decatur, IL
3/11/2022
I was very pleased with the results. They knew what needed to be done and did it in a timely manner. I would recommend them and will. I hear of anyone needing that kind of work, I would surely recommend sure dry
5.0
Kevin K.
1/20/2022
The clean up efforts were top notch and the speed in which they completed the project was outstanding. Hard workers and genuine people. What more could you ask for?
5.0
Paulette M.
Springfield, IL
1/12/2022
Very professional
5.0
Keith S.
Atterberry, IL
1/7/2022
They responded quickly to our need for a new sump pump. The service was professional. He explained what needed to be done and gave us the cost which seemed very reasonable to us. He was also considerate and wore a mask while in our home which was appreciated. If needed, we would hire again.
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