- Residential Work
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process88% Recommended
36 Years In Business
Company Details
- Verified Licenses
- Bilingual
Hours
- Mon: 8:00 AM - 8:00 PM
- Tue: 8:00 AM - 8:00 PM
- Wed: 8:00 AM - 8:00 PM
- Thu: 8:00 AM - 8:00 PM
- Fri: 8:00 AM - 8:00 PM
- Sat: Closed
- Sun: Closed
View All Details & Credentials
Service Details
Areas of Expertise
- Windows/Doors
- Roofing
- Siding
- Solar Shingle Roofing
- Gutters
View All Offerings and Cities Served
Deals
Cost Information
- Free Estimates
- Credit Cards Accepted
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Save 50%
Save 50% on Gutters w/ purchase of a new roof (Excludes Layo ...
Reviews
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Showing 91-100 of 243 results
5.0
Pamela G.
Hopewell, VA
4/2/2019
My experience so far has been outstanding. On March 21, I went on Home Advisor looking for good roofers near me. I was given about five but only one contacted me and it was immediate. Jenny Bates called me and I explained my situation which was leaking roof. She set me up the same day with Michael Robinson for an estimate. He came that afternoon and was her almost four hours. He was so through and left no stone unturned. The price was more than I wats looking to spend but for what I was getting, worth it. As my Mom always said, you get what you paid for. I signed contract same day. I received numerous emails updating my status. I was contacted by Sara Scander, Roofing Install Manager, stating the materials were in and I was scheduled for April 1. They were aware I was having problems when it rained. The crew showed up before 8:00 and went to town. There were five working nonstop. They only stopped to eat lunch and that wasnâ t long. I have never seen anyone work that hard for that length of time. They completed in one day and they had their hands full. I had rotted boards that had to be cut and replaced. They were here until after dark. Before they got finished, Jim McMullin, Project Manager, came by to check on the job. He came in to let me know it would be finished the same day. He let me know if I had any problems or questions, just contact him. I have never had that many great people involved in keeping me informed. They are all OUTSTANDING. The roof looks amazing. I would highly recommend to everyone.
Response from Company:
Pamela, thank you so much for taking the time to post about your experience. Customers like you are the reason we love what we do every day, and we know that every member of our team was just as happy to have an outstanding customer like you. Our installation crews impress us every day with their dedication to doing the best job possible, no matter the conditions. We will also be sure to pass along your comments to the rest of the team. We know you will love your roof for years to come, but always remember we are only a phone call away if you need anything. Welcome to the HCR Family!
5.0
Deborah C.
Walkersville, MD
3/29/2019
Response from Company:
Thank you for your review of your experience working with HCR. We consider you a customer for life, and we take that very seriously. Please contact us if we can be helpful in the future!
3.5
Marie H.
Mechanicsville, VA
3/23/2019
Overall, a decent company and I am happy. What did not meet my expectations is that despite sending two guys out specifically to measure window openings, they still got two windows wrong, thus delaying completion by two weeks. Not a huge deal, except for the fact that I am selling this house so potential buyers are seeing an incomplete job.
Response from Company:
Thank you for your feedback about your experience with HCR. We take all constructive feedback as a learning opportunity for our team. While we wish we could have earned a 5-Star Rating, we appreciate your patience while we got it just right. Thank you for the opportunity to work with you, and we wish you the best of luck as you sell your home!
4.5
Earl L.
Nottingham, MD
3/16/2019
Excellent installation fast courteous good cleanup
Response from Company:
Thank you for your review! We are happy to hear our crew was able to provide you a great experience. Enjoy your new roof! Please let us know if we can be helpful in the future!
0.50
Miguel G.
Bealeton, VA
3/15/2019
the bid was 14800 then andrew collin gave me a different bid 13000 which I agreed to three weeks later they call me and tell me that the company would sue me for cost they lied and said they would do the job for the price I agreed to
Response from Company:
We are very upset to read about your comments and are committed to looking into your experience. A member of our team has attempted to reach out several times, and we would encourage you to contact him so he can have a full understanding of your experience and address your concerns. Miguel Cangas can be reached at 301-543-8551.
5.0
Dean V.
Providence Forge, VA
2/26/2019
These folks drove a long way to my home and were just excellent and very knowledgeable. I highly recommend them!
Response from Company:
Thank you for your 5-Star Review. We don't think a few extra miles should come between friends, and we certainly don't believe that should stop us from trying to help you achieve a perfect vision for your home. Thank you for the opportunity to work with you. Please let us know how we can be helpful in the future!
4.5
Jean M.
Hampton, VA
2/16/2019
The team came and immediately started working. Very professional, HIGHLY RECOMMENDED!! Thank You HCR!!!
Response from Company:
Thank you for your review! Your recommendation is the ultimate sign of a job well done, and we are so proud to have earned it from you. Please do not hesitate to contact us in the future if we can be of service again. Welcome to the HCR Family!
4.5
Patrick D.
Silver Spring, MD
2/13/2019
Great customer service
Response from Company:
Thank you for your review! We do our best to provide a great experience for every customer, and we are so glad we were able to live up to your expectations. Please contact us again if we can be of service in the future!
5.0
Paul S.
Virginia Beach, VA
2/4/2019
n/a
Response from Company:
Thank you for your feedback!
5.0
Mary R.
Sparrows Point, MD
2/2/2019
The work hasnâ  t been done yet, they are working on getting everything ready for the project, which will take place in a few weeks. Iâ m having all new windows installed..I canâ t wait for the finished results.
Response from Company:
Thank you for your review of your experience so far. We are looking forward to working together for a fantastic result! Please let us know if you need anything in the meantime.
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