- Residential Work
- Commercial Work
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process88% Recommended
31 Years In Business
Company Details
- Verified Licenses
Hours
- Mon: 9:00 AM - 6:00 PM
- Tue: 9:00 AM - 6:00 PM
- Wed: 9:00 AM - 6:00 PM
- Thu: 9:00 AM - 6:00 PM
- Fri: 9:00 AM - 6:00 PM
- Sat: 10:00 AM - 4:00 PM
- Sun: Closed
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Windows
- Siding
View All Offerings and Cities Served
Cost Information
- Free Estimates
Reviews
Write a Review
Showing 11-20 of 130 results
5.0
Raymond P.
Methuen, MA
4/8/2020
I have hired Hi Tech Window and Siding over the years to install windows throughout my house, install siding on my house, as well as entry doors and a sliding door that opens to a beautiful deck which they also installed. Needless to say, my wife and I highly recommend Hi Tech. The professionalism exhibited by Hi Tech is second to none. They use quality products, employ knowledgeable, professional craftsmen and most importantly stand behind every installation 100%. I am proud to recommend Hi Tech Window and Siding to everyone who is looking for a quality contractor. There is no better.
5.0
Dan B.
Boynton Beach, FL
4/7/2020
During a winter storm a huge branch broke and fell thru my roof leaving a decent hole in it. Having cancer at the time I couldn't do the repair myself so a friend highly recommended them, so I called and they actually came out the same day and repaired my roof. This was my 1st time dealing with them and was extremely impressed for such a small job. From the office lady to Joe that did the repair, I highly recommend these guys, they WILL be doing my vinyl siding soon. 5 ⭐⭐⭐⭐⭐
5.0
Colleen M.
Methuen, MA
4/7/2020
They were very professional did a great job! Highly recommended
5.0
Julie B.
Salem, NH
4/7/2020
Hi-Tech is top-notch!! Their customer service is outstanding!! Very reliable!! I was in an emergency situation, and they were able to come out the same day. I highly recommend them and would use them again and again.
5.0
Steve N.
Salem, NH
4/7/2020
The Hi Tech Window and Siding team came to the house and installed the windows after my initial consultation with the Sales team. Both the Sales team and the Installers communicated with me professionally and did a great job! I would recommend Hi Tech Window and Siding to anyone looking for a quality window installation.
0.50
Russell B.
Litchfield, NH
4/4/2020
Hi Tech is good enough if you're a house flipper or a slumlord doing siding on a tenement building. Bill Sr. is the best salesman I've ever met. He led me to believe that an experienced, well trained crew would do the install. The sub-contracted crew Hi Tech sent out to do my siding project was just awful. They clearly didn't know how to properly install Tyvek, foam board insulation, and vinyl siding. The foam boards on the front of the house weren't taped on the seams. By the time they reached the back of the house they found the tape and used it in a few areas. All the doors and windows were supposed to have a full wrap, according to the contract I signed. But my side door has J channel up to the wood brick-mold. That's not what I paid for. Nick, the project manager blew off that concern. I've had to call them back 3 times so far in the 4 months since they finished the install to fix siding that was falling off the building. Each time the workmanship of the repair was a sloppy kludge. My most recent attempts at contacting them have gone unanswered. Clearly, they've moved on and no longer are interested in me as a customer. As the temperature rises, I'm afraid more siding will fall off due to their poor workmanship. BOTTOM LINE: DO NOT HIRE Hi Tech for any siding project.
Response from Company:
Hi Russ I know with previous service requests we were able to get out to your house within 1-2 days to fix your issues so I apologize this time around for the delay. We are doing our best to work through the present circumstances of COVID-19. Rest assure we have not forgot you. For your peace of mind, please don't forget you have a Lifetime Workmanship Warranty if any issues come up when the temperature rises. We will come out free of charge. I have to say I take exception with your description on how we do business. We have been around for 25 years and have over 6,000 customers. We are not perfect but we have to be doing something right to stay in business this long. The siding crew who installed your job does excellent work. They are human beings and make mistakes like the rest of us. Not nailing a couple areas tight enough surely does not fit the description your portraying here. Especially when we came out ASAP to fix. You have my contact information. Please feel free to reach out to me directly with any future issues. Best, Bill Chase-owner
0.50
Paul P.
Dracut, MA
2/6/2020
[no comments provided]
Response from Company:
Paul, I guess we will agree to disagree about some things detailed in your review of the project we did for you over 4 years ago in 2016. I have worked extremely hard to build our brand and reputation over the last 25 years and just can't sit idle while you post slanderous and false statements. I usually don't respond to this trash but in this case I feel the need. I'm not even sure why you are using Home Advisor to post this since this is not even the way you originally found us. In fact, you were referred to us by your co-worker. Coincidently, that's how we earn 1/3 of our business, through word of mouth and repeat customers. Since you feel the need to post these maligning and untruthful reviews, I feel the need to defend myself and Hi Tech to all potential customers reading this. Additionally, Any Home Improvement Companies who are reading this and are quoting work for him PLEASE TAKE MY ADVISE & STAY AWAY!!!!. This guy is a professional at what he does. He intentionally hires contractors with no intention of paying at the end. Hi Tech unfortunately fell victim to him. He starts taking pictures on Day 1 of the job and continues on through much of the progress. At the end, he makes up a bunch of lies and threatens to post bad reviews. When you cave to his demands he gives his word not to post anything. I can't say I'm surprised on him not keeping his word. I should've known better. In June of this year, Hi Tech will celebrate its 25th anniversary. We have been extremely fortunate to have over 6,000 satisfied customers over this timeframe. If we did shoddy work or did not stand behind our word, there is no way we would be in business this long. I have taken your name off our calling list. I apologize for us calling the 1x. It was mistake on our business development team's end. Believe me it will not happen again.
0.50
Gene B.
Medford, MA
11/12/2019
Signed the contract for 8 new skylights in late August 2019. Here it is Dec. 4th still no windows installed. Poor communications with the owner about what was going on. We're supposed to install skylights in October ? We are trying to sell the house in March, need those skylights installed.
0.50
Ken E.
Port Saint Lucie, FL
8/9/2019
The workmanship was horrible. After they installed the siding I went to Fl. for the winter only to come home to a house full of mice. I found that the 3 cellar windows that they had sided around had large holes around the base of the windows into the house. I could feel the insulation from the outside.! I repaired them myself. It took me days of cleaning, washing and throwing things away to get the house in order again. I wrote Hi-Tech an email and never got a reply. There were numerous other things while the work was going on . But there was a huge lack of workmanship for a very high price. I would never recommend them for anything.
Response from Company:
Hi Ken As President/Owner of Hi Tech I thought I would respond to your review. Perhaps you missed my email on May 8th 2019 (see below). I am sorry to hear about your mice problem. Although I highly doubt this was caused by the 1 side of the house you had us side, I offered to come out personally to see if there was anything we could do to make you a satisfied customer. My offer still stands if you would like me to come out. Attached is the email I sent to you back in May of this year. Thank you for your business. Bill Chase. From: Bill Chase Subject: Re: On my mind Ken Date: May 8, 2019 8:00:51 PM EDT To: KENNETH EMERY "Hi Ken Obviously this is disappointing to hear Can I swing by sometime next week to discuss in person "
1.5
Trevor Y.
Merrimack, NH
5/22/2019
They made a good initial estimate then kept adding required parts. It took a dozen calls and emails to get in touch about scheduling installation once they took my deposit. They were delayed because the guy who took the first measurements was not accurate. The second stated that they would expedite the order. Another 3 weeks trying to get in touch. They showed up with all the windows, but one was way off in size, height and width, so I had a nice piece of plywood for two weeks in front of my house. They wanted to charge me another fee to rush that window. Never use them!
Photos
Find More Pros
HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.
To find more licensing information for your state, visit our Licensing Requirements page. Note that some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
