JES Foundation Repair

From the inception of my project to its completion,my experience with JES was exceptional.The estimator,Jake Perkins,was very pleasant, professional,and educational.It took about one minute to understand the benefits of preserving this property. About two weeks later the crew of Bobby,Josh,and Andrew arrived,and I knew when their feet hit the ground that I had made the correct decision.Upon the projects completion,the crew did not leave until all my many questions were answered fully.Because of this tremendous experience,I have spread the JES story to anyone who would listen.I was a prospect,next a customer,and now a very enthusiastic advocate......!!!!

JES was an excellent contractor to work with. Very professional, and the Customer Service Representative (Karen) was most helpful. She responded to questions and was the key to a successful repair. I was having a crawl space cleaned and new moisture barrier put down as well as new insulation installed. I subsequently had a new HVAC installed and all of the contractors who bid on that job felt JES was the best you could get. They are a bit expensive, but if you want the job done right call them.

Sales rep, Jack Hill, was very responsive and stay involved in the project until the very end. Field supervisor, JR, was also highly professional and very invested in doing the job right...!

Comes with lifetime warranty against flooding with the water proofing system

This was the worst home repair experience I've ever had. I can't speak to the engineering, but the customer service was abysmal. They kept giving us different stories about what needed to be done. The office downright lied to me about having called me about a date. On the date that was set, they showed up, then went home. A few weeks later, they did the job including uprooting plants (they promised they wouldn't), smashing bird baths, trampling lights and irrigation heads. A move and six out-of-state trips had to be rearranged due to their failure to keep to their own schedule. We are still waiting for them to finish work they promised to do...and they are not returning our calls.

JES personnel from start to finish have been great; on time, professional, knowledgeable, and easy to work with. The initial inspection was thorough, the options were explained well, the presentation of JES services was done well and even if they were considerably more expensive I chose them anyway. I knew what I was getting, the amount of remediation was more than another vendor had offered, and they showed me I had more problems that the first vendor had because of a more thorough inspection. I felt that this was their area of expertise and I was getting the most for my money. It is after all my home and I want it to last a long time without structural issues. The actual crew that did the work was outstanding. They did a tremendous amount of work in a short time, did not waste any time, and the quality of the work is outstanding. My nasty looking crawl space is now clean, safe looking and in less than 24 hrs the humidity had gone down to very low levels and will only improve over time. I would recommend looking at their offerings as my completed project looks just like their advertising materials. You now how a sandwich looks one way - appealing in a menu or on a marque and then what you get looks like it has been dropped 3 times? Well the work they portray in their brochures and their work at my home looked just the same. Great project! 5 Stars.

The project of installing a surface drainage system (Trench Drain) was a total failure. The drain was so poorly installed that water would divert around and under it and into the house foundation. Complaints were ignored and did not yield any satisfaction to date. I may have to have another contractor reinstall the system.

quick

Quick and easy visit, would call them first for any need