Custom Home Updates

Shane was punctual and completed the projects with an efficient manner. I was well pleased with the outcome. Will definitely be using Custom Home Updates next year for more home repair.

Everything went well--the bathroom is beautiful.

The work was outstanding. Shane kept me informed throughout the process. He and his team are friendly, courteous, and conscientious. He was responsive to my questions and to changes that were required after the project started. He is a perfectionist and very creative. He and his recommended plumber and electrician did exceptional work. I couldn't be more pleased with how the project turned out.

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If you?re like me, you approach home renovations with no small amount of reticence and apprehension. Stories abound of rogue contractors who do shoddy work, incomplete work, are non-responsive, and make a mess of your living space while working. I am SO grateful than Shane Moseley of Custom Home Updates is not one of those contractors. Shane is truly a genuine human being who cares about the quality of his work and reputation, but, more importantly, about his clients? satisfaction. Do you need a checklist? 1.) Did he provide a timely estimate? Yes. 2.) Was the estimate reasonably priced? Yes. 3.) Did he commence work when specified? Yes. 4.) Did he/his crew work full days? Yes. 5.) Did his crew minimize disruptions to the home? Yes. 6.) Did his crew clean up every night? Yes. 7.) Did he communicate frequently? Yes. 8.) Was he amenable to add-ons? Yes. 9.) Did he give good options for mid-project adjustments and materials? Yes. 10.) Did I ever feel I was being pressured for more work? No. 11.) Did I ever feel I was being taken advantage of? No. 12.) Would I ever hire him again? Yes. Most definitely!

Sent the estimate

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Great service. Prompt, great communication, wonderful to work with! We would definitely work with them again in the future and have already recommended them to friends.