Disaster Recovery Services in Chicago, IL

"Very professional, if I ever need them again they are going to be the first ones I call.."

"They were available quickly; they were prompt, the work was excellent, they did exactly what they said they would do. Really impressed with these guys."

"Jose was fantastic. He did outstanding work, was always accommodating to our added requests & went beyond the scope for a great experience. We hired him to do additional work throughout our home and will ask him to come back to remodel our bathroom again soon. I would recommend his work to anyone wanting a job well done. Thank you Jose!!!"

"Fast and very good service. My carpets look awesome!!!!"

"I can not recommend them highly enough. From start to finish, their professionalism, expertise, and commitment to excellence were evident in every aspect of their service. Emmett and his team's courtesy, punctuality, and respect for my home were evident throughout, making the entire experience stress-free and straightforward. If you're looking for a team that combines technical proficiency with exceptional customer service, look no further."

"My husband and I called 5Star to repair water damage to our unit resulting from long-term roof leakage in our building. The damage was far more extensive than first thought and they also helped us with roof repairs, mold remediation, floor repair and complete revarnishing of same. I cannot overstate how incredibly beautiful their work was. Our apartment looks as good or better than when we first purchased it 10 years ago. At every stage, Gaby kept us apprised of what work was being done and gave detailed reports on how it was progressing. We have additional roofing repair issues to address in the Spring of 2019 and will absolutely be using 5Star's services for those repairs as well. 5Star talks about "restoring your peace of mind" -- and our minds are a lot more peaceful these days since 5Star helped us. This was a large job to begin with and it got a great deal more complex and far-ranging as the work went on. Regardless of what got thrown at them, Rafael and his team took everything in stride. Each and every job was dealt with professionally, patiently and with true consideration. They knew they were working on our home and they absolutely treated our home as though it was their own. We are so deeply grateful to Gaby, Rafael and their wonderful team for their exemplary work."

"Great fellows who came to help us move some heavy furniture around our house. They were polite, friendly and professional."

"Wayne came out very fast to see what needs to be done and fixed the carpet the following day."

"Roman was prompt, clear and worked with me on all my questions. Made options very clear."

"Simply put, you will NOT find a better, more honest, more helpful, more easy-to-work-with, reasonably priced contractor than John Lee and his crew at J & K Home Improvement & Restoration! We had a "complicated" set of circumstances when our home was damaged by a storm, last winter. The insurance company sent out an estimator to assess the damage and, after the company recommended J & K Home Improvement & Restoration, I was introduced to John Lee. I eventually learned that John also does estimates for a variety of insurance companies (because his company is so well regarded), and he patiently listened as I described the nuances associated with our house. During our initial consultation, he was able to clearly describe all of the steps that would be necessary and answer all of our questions. Long story short, not only was John able to address EVERY single concern and request that we had regarding the eventual repairs to the house (including roof, siding, and a window upgrade that would have cost much more if we had done it at a later time), but he spent plenty of extra time making sure that everything we had talked about was addressed to our 100% satisfaction! He was also able to persuade the insurance company to cover more complete repairs than was originally specified by the first adjuster! In addition, when we had an electrical "hiccup" associated with all the pounding on the walls, John quickly sent an expert electrician to locate and correct the problem. He absolutely could have passed those charges on to us because the failure wasn't due to any mistake on the part of his crew but, instead, he picked up the unanticipated expense himself. It was truly a pleasure to work with John! He made a difficult situation as easy to manage as possible, and we would strongly recommend J & K Home Improvement & Restoration to anyone who wants to hire a quality contractor that stands behind their work and well-earned reputation!"

"Ben is great and has done multiple jobs for us from turning our deck into a 4 season playroom to dividing our large basement bedroom into 2 smaller bedrooms/offices and remodeling our daughters bedroom and closet. He and his team can do most any job at a high level and at a very reasonable price! We will continue to use him for any remodel or repair we have."

About us: "North Shore Loss Consulting is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business."

About us: "We are extremely passionate about the work that we do. You can depend on us to provide a high quality service at a fair and honest price. We understand that the future of our business depends upon our reputation and that is why customer service is by far our highest priority. If you are looking for a professional you can trust, please call today to schedule a no-obligation estimate!"

"We recently inherited a home in the suburbs that we had no intention of moving into. We knew there was some mold in the basement, but decided to sell it “as is” and see what happened. After putting it on the market and receiving numerous comments from buyers about the basement, we decided to get it remediated. I have a busy work schedule and couldn’t meet them at the property for an estimate, so instead they let me email photos, measurements and a drawing of where I thought all the mold was. HUGE timesaver. We asked for a quote to remove the mold and to waterproof the whole basement to make it more attractive to buyers. The quote seemed reasonable so we scheduled work to start within a couple days, when we were planning to already be there to clean out the garage, which was SUPER convenient. The morning the work was scheduled, we realized that the house didn’t have power. I called Indoor Air Repair panicking thinking we’d have to reschedule and they said it actually wasn’t a problem because they could just bring a generator. What a relief! Their guys were really professional and stayed late to get the entire job done including waterproofing in a single day (we were convinced it would take at least two). They found way more mold than we knew was there so they took out more drywall than we expected, but they kept us in the loop the entire time so there were no surprises. They also kept air scrubbers in the basement for an extra couple days to make sure all the mold spores were gone. The basement looks and feels so much better now with all the mold gone. There’s been heavy rain out by the house several times since the work was done and the basement has stayed dry as a bone. These guys were so easy to deal with and they did a great job. If I ever have mold again, I know who to call."

"Absolutely the best service ever! Very Professional, neat and organized. Highly recommended"

About us: "After a disaster, there's a lot on your mind – we get that! From saving your personal possessions to dealing with insurance companies, the last thing you need is additional stress from unreliable restoration services. Trust our team to be prepared for the unexpected!"