Western Heating Air & Plumbing

Thanks for the great review and thanks for trusting Just Right to provide quality service. Tony is one of our best and we know you count on him to take care of you. We're glad to have him on our team and glad to count you as one of our customers.

Thanks for the kind words, [Member Name Removed], and thanks for your continued trust in Just Right Heating & Cooling. And thank you again for being a comfort rewards members. In reviewing your account I can see that it has paid big dividends as we've had to troubleshoot some problems recently. Glad we got it right and made you happy.

First of all, thanks for being a Comfort Rewards Member! You understand the value of annual maintenance in keeping your equipment running well and your home comfortable in all kinds of weather. And thanks for the great review. We're pretty proud of Zachary too... he's only been with us for a short time, but he just keeps getting better and better.

[Member Name Removed], thanks for the positive review. I know pricing can be confusing sometimes, but we try to be as transparent as we can. It might help for you to know that each technician is basically driving a traveling parts store, this allows us to make a repair in just a few minutes when we know that time is our customer'[Member Information Removed] most valuable commodity. Because he arrives in a fully stocked truck, and because he spends at least 100 hours a year in training, he is able to quickly diagnose and fix most problems, you got to experience that. Of course, there is a cost for keeping the trucks running and fully stocked and the technicians trained in the latest know-how. And thankfully you only have to pay a very small proportional part of that. Thanks for your business!

[Member Name Removed], thanks for the review and your continued business with Just Right Air. We're pleased that Tony did a good job finding the faulty voltage distributor and got your AC back cooling your home.

Thanks for choosing Just Right Air to replace your furnace and air conditioner. We know that making a purchase of HVAC equipment is a big decision and we know you have many others to choose from. We're just glad that we were able to earn your trust. Please let us know if there is ever anything we can do to keep your home comfortable in the future.

We are so appreciative that you continue to count on Just Right Air to maintain your equipment. And thank you for being a Comfort Rewards Program member!

Thanks for your kind review. We're glad we could take care of your problem.

Dear Sir, I'm not sure how to respond to your review. I listened to the phone call where our dispatcher tried to send [Member Information Removed] technician to your home and I discovered no sarcasm. We are [Member Information Removed] small family-owned company where the sons of the owner work, which is the case in many family businesses. You expressed [Member Information Removed] desire not to work with the sons, to which our dispatcher did -- politely -- ask you why you choose to do business with us when you had such clear distain for the owner'[Member Information Removed] family. In response to that question you chose to cease to do business with us. We respect that decision and hope that you find [Member Information Removed] company who can better serve your needs.