Dayco Systems LLC

Dayco is fantastic and would use again.

Scheduling was also very good.  The technician was knowledgeable. 

I am very happy I selected Dayco.  I shopped 3 other companies and Dayco had a competitive price, very good reviews on Angies list, had proper insurance, etc.  Another reason I went with Dayco is that Dean spent the time to answer all my questions. Dean gave me several options and was not just trying to sell me something. His crew showed up on time, were very professional, cleaned up, etc.  I am the type of person that asks a lot of questions, especially when someone is doing major work in my house.  Dayco installers were all very nice and were all very happy to answer my questions when the work was being performed. I really appreciated this and it made me comfortable about the work being performed.   I needed some minor adjustments shortly after the install and Dayco came right out to make it just right. Everything went great.  I am so pleased with this company that when my mother's hvac unit (18 years old) died a few weeks ago.  I called Dean and they just completed installing a new system at Mom's.  Again.  everything was great.  I would highly recommend Dayco Systems.

Our old furnace was far, far beyond its golden years and didn't work when we first tried it a couple weeks ago.  It was probably 20+ years old as were all of the AC components.  I had two other companies look at it and provide a full replacement estimates.  Dayco's estimate was the least expensive and included the best, highest efficiency Trane furnace, evap. coil, and AC compressor equipment included in any of the three estimates.  No brainer, get it done with Dayco!  Replacement service was scheduled.  Installation techs were on time, professional, and stayed until the entire job was done which was well after dark.  This company is the best, and their owner is committed to excellent customer service.  I highly recommend them and will not go back to using another company that we have used for many years.  Thanks Dayco!

As usual, whenever we need a service provider, we checked Angie's List for HVAC service and sales.  I called Dayco, a young man promptly answered the phone.  I explained that I was interested in a new 2 ton split system.  He said he would have someone call back shortly.  Shortly, the owner called, we spoke about my needs and made an appointment. The owner came out to assess our needs, designed a package for us, fully explained the components and installation process.  The next day the Dayco Team was on time, ready to work and removed the old system in very little time.  The new system was installed, we discussed a better location for the thermostat, the Team cleaned up, explained operation of the thermostat and were on their way.  The new Trane system is perfect! The Dayco Team was prompt, courteous, professional and they delivered what they promised.  I will be replacing another unit this Spring.  There is no doubt in my mind that I will call Dayco.

On Friday night noticed that our heater was not working and this was the one that fed the bedrooms.  On Saturday morning called another provider (also listed on Angie's List) with who we had a service agreement at 6:30AM.  Spoke with the answering service and was told that I would get a call immediately.  I never heard back till 8:00AM, when I called them again.  This time I spoke with someone who told me that the earliest that they could get someone in to fix, would be Monday morning.  When I mentioned to them that we found them on Angie's List, and had a Service Agreement, he had a blasé attitude in his response which basically said - "... I don't care..." In any case, as we had a Service Agreement with them, we felt that going with another provider would not make sense, and waited till Monday morning for the service technician. On Monday, the technician came in and within 5 minutes determined that the electrical igniter was broken and needed to be replaced, and quoted a price of $350 for the repairs.  Looking online, we saw that the part actually cost ~$25, and when we mentioned it to the technician, he said that they don't get it for that price.  Instead they get charged ~$75 for the part.  The rest, $275 was the labor charge to fix it.  What did not make sense to us was why a part that took 5 minutes to remove, would take $275 to replace.  That means that their service fee amounts to almost over $3,000 / hour!  Naturally, we decided NOT to use their services even though we had a service contract. As we were still without a heater, we searched Angie's List once again, and found Dayco.  We read up on the reviews, and decided to give them a call. What stood out was their level of service from that first call.  First, Philip, who answered the phone, was extremely polite, heard what the problem was and gave us an appointment for the next day.  We were also told that if there was a cancellation, they would schedule us in for the same day.  Second, the appointment window was a 1.5 hour window (the previous company gave us a 3 hour window).  When there was a cancellation for that day, Philip enquired if the technician could come in, and gave us a 30 minute  window of his arrival!  That, in my opinion, was fantastic!   The technician was prompt, completed the work as discussed and at the price that was discussed.  There was no additional selling of services, contracts or upgrades.  Absolutely perfect, in my books!

We needed to replace our aging HVAC system. It had various parts failing and wasn't worth it to keep repairing it.  Dayco went above and beyond all expectations! I had already received quotes from 4 other HVAC installers but just had a feeling that my search wasn't complete. I called Dayco based on the reviews I read on Angie's List and am so glad I did. Dean was on time and was sure to put on booties before he walked in. He did a complete inspection of our house, carefully looking at our existing system and asking me questions about what worked well with our current system (ie when it was working, did it cool the house properly in the summer, heat in the winter) and what we were looking for. He quoted us a new 3 ton 2 stage unit that was very well priced. There were a couple of things that stood out to me and why I chose to have Dayco do the installation. 1) Dean did not give me a hard sell. He simply stated what he thought best for our house based on how big the house is and other requirements. He didn't try to do a song and dance routine like many others had on what I needed and why. A couple of other installers had quoted me a 4 ton system and I asked him why 3 vs 4 and he explained why. Since I had had more quotes for a 4 ton, he assured me that if I signed him on to do the job, he would come out and do an intense study of the size of the house (Manuel J study) to be 100% sure that the 3 ton was what we needed. He said that if we had a 4 ton installed, the system would be too big and not cool/heat the house properly. He said experience told him we needed a 3 ton but was willing to do the the calculations for my peace of mind. When he did the Manuel J study, the calculations showed he was correct. This told me that the guys who quoted me the 4 ton were just out to get my money. No one else even talked about the Manuel J study. I really appriecated that not only did Dean educate me on it but was willing to do the extra work to prove he was correct. 2) His attention to detail was awesome! When he went upstairs to look in our attic, he was sure to take his booties off as to not track insulation back in the house and when he raised the stairs back into the attic, was sure to leave it EXACTLY how he found it. My husband hates having the string for the drop down stairs hanging down and Dean remembered to pull it up. A little thing for sure, but it is the little things that mattered. That told me that he'd pay attention to every detail on the job. The removal of the old system and the installation of the new went very well. The team he sent out to do the work was professional and did a great job. Dean came out halfway in the install to inspect everything. We couldn't be happier with the new system. Spending $7,0000 on an HVAC isn't the most fun thing to do, but I like knowing that we received a great deal on the product and the service. I HIGHLY recommend Dayco for all your HVAC needs.

The water pan of the unit in the attic had been accidentally moved slightly, but enough for the unit to think something was amiss and would not come on. The serviceman took one look at it and knew exactly what was wrong. He moved it slightly and all was well. Since the fix was soooooo simple, he did not charge us anything but ask that we hand out his business cards. We have been since. He was so courteous, prompt, and knowledgeable. If we ever need service for heat and air again we will not hesitate to call Dayco Systems right away.

These guys did a fantastic job completely overhauling our HVAC system, and have been very responsive whenever we have had questions or concerns, coming out to the house 3 additional times to makes tweaks or changes to the setup without charging us anything additional over the original quote.  I can't believe how low our energy bills have been, this house we just moved into has 2000 additional square feet vs. our previous home, but our energy bills have been about 40% less than the old house (which had a relatively new HVAC system as well)!

Great price and professional work.