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11 Years In Business

Company Details

Contact

1530 Rochester Street
Lima, NY 14485

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Flooring
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.4
287 Verified Reviews
  • 5
    178
  • 4
    52
  • 3
    6
  • 2
    3
  • 1
    15

Highly rated for

  • Quality
  • Value
Showing 21-30 of 287 results
5.0 Cassandra P. Pittsford, NY
4/18/2021

Very responsive and we were very happy with the results!!

0.50 Charlene L. Pittsford, NY
12/15/2020

Do NOT hire! The job took weeks beyond what was expected. There was always an excuse. The repair that was done is very easy to spot. My newly painted walls had to be touched up due to stains on the walls and gouges from the machines. The owner said he would cover the cost but that never happened. I even have pictures to back up this review. This was the only contractor that caused problems throughout our whole remodel.

Response from Company:

The new wood will stand out a bit against the old wood, which was explained to the customer.

2.0 Kyle V. Brockport, NY
12/12/2020

Iâ m. Not very happy with superior wood floors and their customer service. Scott and his team refinished my kitchen hardwoods back 2 months ago. I was quoted before the project and during the project under $1000. I was then charged $1400 on my debit card. I called the next day And Scott told me that his wife accidentally charged my card for somebody elseâ s project. At the time I thought it was an honest accident and wasnâ t concerned as he said he would refund me the $400. I have since contacted him 3 times and he keeps telling me he will get back to me and has used excuses like heâ s been on vacation. It seems like a simple fix that would take less than a couple minutes but now itâ s been 2 months and Iâ m very displeased. Iâ ve never given anyone a negative review for anything before but to be quite honest this is ridiculous And this issue should have been taken care of immediately. At this time I would not recommend this company to anyone.

0.50 Laurie W. Fairport, NY
11/3/2020

I would not recommend this company. The work done was not as promised. They said they would fix any dents and repair the wood with pet stains. This was not done. The floors are not smooth especially around the edges. There are places where there are swirl marks from over sanding in the middle of the floor. They did a poor job containing the dust. There was dust everywhere and took forever to clean up. They left trash out on our deck and in our garage. When the sanding set off our smoke alarm, it was ripped out of the ceiling which left a huge hole and never said anything about it to us. We found the alarm out in the rain on our deck.

Response from Company:

I informed customer that the pet stains will not sand all out and will need to be replaced. They did not want to fully replace despite our recommendation. We left trash where owner told us to leave it. We always clean up afterwards.

3.5 John M. Rochester, NY
9/29/2020

I was satisfy with the work performed for this project. The project took longer than I anticipated but the work meet my expectation and i have no regrets about the quality of work and time it took. I am not one that would recommend business to anyone but if asked about this project I would consider providing a recommendation.

5.0 Georgia M. Rochester, NY
9/27/2020

This is an excellent company. Very responsive, professional and outstanding work. They took great care in making sure there was no dust left. Dominic was fantastic. Their work exceeded my expectations.

0.50 Kyle T. Warners, NY
9/23/2020

We hired this company to sand and finish our hardwood floors in our rental property. After the work was done we went to inspect the work and found that their was sawdust everywhere. It was on all of the appliances, radiators, cabinets, counter tops. We also noticed the floors were not as smooth as they should of been. We contacted the owner and he sent someone out to clean the place and fix the floors. After this was done we went in to recheck the work that was done, this is where we found even more problems than before, upon further investigation it looks to be that the floors around the edges of the room were not sanded down to match the rest of the flooring, there was dog hair poly'd into the wood, there was sawdust poly'd into the baseboard, all of which is going to have to be fixed at some point. Upon finding all of other issues on top of the place not being clean fully after their second attempt at cleaning, I was met with resistance from the owner of the company stating that I was being ridiculous to complain about some sawdust, when in all reality it is the responsibility of the company to clean up after they are done. They left a lid of poly on the ground in the mudroom which has now imprinted a ring on the floor in there as well. The owner wanted to come back in to address the issues but he did not contact me for a week and half and at that point the Tenants were moving in and I could not postpone the move in date any longer. I do no recommend this company and highly suggest that they be taken off this site. I will forward pictures of all of the issues we came across to Home advisor.

Response from Company:

First of all, we went back there twice and did everything he wanted us to do. We cleaned up all the dust which you get from sanding wood, the edges were like that because he had an area rug which he knew in advance that it would not come out. I even offered to come back, but he totally ignored me.

5.0 Jason B. Rochester, NY
9/5/2020

I highly recommend Adam who was the employee who worked on the floors. He had great attention to detail, he cleaned up after. I would definitely hire again.

5.0 Jason T. Rochester, NY
8/26/2020

4.5 Gerald H. Buffalo, NY
7/19/2020

They resurfaced hardwood floors .Look like new and preformed work on time. After completion, cleanup was great especially with all the sanding that was required

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