- Residential Work
- Commercial Work
Corporate Account
This company is a corporate account and is not screened by HomeAdvisor.
Learn about our screening process97% Recommended
72 Years In Business
Company Details
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
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Achievements
Service Details
Areas of Expertise
- HVAC Repair, Replacement, & Maintenance
- Senior and Military Discount
- No overtime rates, ever!
- Financing available
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Deals
Cost Information
- Warranty Offered
- Credit Cards Accepted
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Reviews
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Showing 201-210 of 227 results
5.0
Precious S.
Cincinnati, OH
7/15/2019
They were very professional, punctual and affordable
5.0
Janet K.
Cincinnati, OH
7/13/2019
My serviceman was very pleasant and polite. He very thoroughly explained why my air conditioning unit had stopped working and what repair was required.
5.0
James M.
Cincinnati, OH
7/13/2019
Quick and efficient!
5.0
Manny Q.
Cincinnati, OH
6/22/2019
Rapid service, on time professional attitude and appearance. And completely knowledgeable in their field.
1.0
Arnold W.
Dillsboro, IN
2/4/2019
Based on the recommendation of Home Advisors I called One Hour Heating & Air here in the Cincinnati area. The person I set the appointment up with said that there would be an $89.00 diagnostic fee for the technician to come & figure out what was wrong with my furnace. She said he would ask for the $89 to be paid as soon as he got there (he did not), then he would diagnose the problem and give me a report telling me what the problem was and the cost in detail to repair. When he goes to the basement & starts looking at the furnace & I question him about the $89 & he says this is just his fee for showing up. We discussed this for several minutes ending up with an agreement that he would (for $215) do a tune up on the furnace & hopefully he would also find the problem. After the tune up he told me he was 99.9% sure that it was the control board & that was another $845.00 for that part installed. At this point I was not prepared to pay $845 for what I new was a $200 part so he finished up a left. I never did get a report. The next day I got a control board and installed it myself, low & behold this was NOT the problem with my furnace! So much for the 99.9% guarantee (should have got that in writing). I will end this by saying that I don't see my self using their services & or definitely not recommending it to anyone in the future.
Response from Company:
Hi Arnold, and thank you for providing us with this feedback. We are sorry to hear that there was confusion with the diagnosis of your furnace problem. We have passed your concerns along to the appropriate people for further review. We would love the opportunity to serve you again, Arnold. Please let us know if there is anything else we can do. Thank you - Jack
5.0
Vonda B.
Cincinnati, OH
10/14/2018
Team was efficient, polite, and left no mess behind!!
Response from Company:
Good Morning, Vonda. We love to hear that our technicians exceeded your expectations! We certainly appreciate you taking the time to leave us a review, and we look forward to serving you in the future! Have a wonderful day! - Jack
3.5
Ajay W.
Mason, OH
9/28/2018
Response from Company:
Thank you for the rating, Ajay. We look forward to serving you in the future! - Jack
4.0
Barry B.
Alexandria, KY
9/20/2018
it was a little pricey
Response from Company:
Good Morning, Barry. Thank you for the great rating and the feedback. We do offer a 100% guarantee on all of our work, and only employ highly trained and skilled technicians. Due to these things, our costs are sometimes higher than competitors, but we give our customers the benefit of knowing it is done well. We look forward to the opportunity to serve you again. Have a great week! - Liv
5.0
Mike A.
Mason, OH
7/23/2018
Jason C was professional and courteous. He is a great ambassador for the One Hour team.
Response from Company:
We appreciate you taking the time to leave us a review, Mason! I will definitely forward your feedback onto Jason's manager so that he can be recognized for a job well done. Have a great day!
4.5
Sylvia B.
Hamilton, OH
7/20/2018
The service man arrived on time as scheduled and performed his work efficiently.
Response from Company:
Hi Sylvia, thanks for your review! We are so glad we've been able to assist you with your repair needs. If you ever have any questions going forward, please let us know. Have a fantastic day!
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