Masada Security of Florida, Inc.

Chris was very good and tried to fix my 9 year old system.

Did the job with no issues

Easy dealing with them. Reasonably, flexible.

Very professional

Very professional and down to earth salesperson...

Great communication and service!

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It was crystal clear Masada Security really wanted me to switch from my current alarm company to them. I might have considered it were it not for feeling very pressured. What I needed was two security cameras installed, mind you, in a system of cables that were already wired through the attic. Okay, granted it is work that should be done by people who are experienced and I give a five star for the quality of the work -- with the condition of course, that most of this stuff is plug and play (the cameras, the cables all just plug together and info a DVR) I already had the DVR set up. Their charge was $300 to install two cameras -- $150 per camera. I agreed because it mattered to me to have an experienced company do this. So it was pricey and in my mind, worth it. But this happened: one of my cameras started fogging up in the evening the very day it was installed. Then, about 2 am, it went in and out and then just died. I have had this system (very common one) for two years now and though they don't burn out often, it can happen). I called and told the owner what happened, asked since it was done just the day before if they could check it. Oh sure, for a service fee, and then they said they could sell a 1080 camera for $260. These folks are out of their minds. Yes after testing the power supply I verified it was the camera. And I know time is money. But, if these folks ever wanted to position themselves to get my alarm monitoring business, I would have appreciated a little goodwill to check the camera especially since it was just installed the day before and the price was very high. Not a chance. I have installed new cameras myself, it's not hard. I ordered the very same camera, a bullet camera 1080 online at the company I got them from for $62 and free shipping. Now, these guys will say oh we have commercial grade cameras. Well, so does the company I bought my system from. Please, look around. You will see the vast majority of these cameras are all a like -- whether they are bullet style or anti-vandal. The difference is in the video quality. Mine are HD with night vision of up to 60 feet. I'm sure these guys have the same. The point I am making is the gouging -- that is just that, gouging. I am not opposed to the free market system but I think people should know their prices are excessive all the way around, And if you can't check out your work a day later you don't need my alarm business. They say they would re-arrange all the cameras I have or add the two if I just went with their alarm company. I think people should always be wary of deals like that. Plus, the owner wanted me to take a photo of my alarm pad and text it to him. THAT made me very uncomfortable and I would not do that. They wanted my passcode so they could end my alarm monitoring with my current company. That is too aggressive, too overbearing and made me concerned. If I were a new customer, I would vet this company a little better. Anyone can collect a bunch of good rev