DaBella - Sacramento (Roofing)

Nice guy, Quality of the product. Medium

The sales guys have You write a review before the work is even completed to get an additional discount. So at first my initial response was a five star, because the sales part went quite well (I thought). I was having them redo my gutters even though that was not originally what I had them come out to give me an estimate for. My old ones were Working fine they just definitely needed new paint. Need to paint the gutters and call it good , but By having a professional company do my gutters, it would be a better idea since it is exterior and I wanted to MAKE SURE the job got done correctly. They installed the gutters without me there. They broke my motion sensor light bulbs which they did not mention or offer to pay for. The gutters do not do what they are supposed to because they must have left a gap between the house and the gutter because the rain falls through behind the gutters . When I contacted their company to fix this they said it would be an additional $750 and they would require that I sign a release of liability on my roof. I stated I would not have done this project at all and it did not really even need to be done(my old gutters were working fine), but the sales guys assured me that they do a really good job and they are custom fit to the house to avoid leakage even without a drip edge or flashing . I refuse to pay the extra $750 so they offered to do it for FREE but still they are requiring that I sign a release of liability in order to complete the work. I contacted a lawyer and found this is an illegal practice so I will not be signing and this experience has been a nightmare! I'm hoping they will fix the problem like they promised me several times they would. I just can't sign "Release of liability" already shown they cannot be trusted.

It's not a quick inspection. They take their time to make sure they do it right the first time.

The job was delayed due to snow, and took longer than was expected, but once it was done, it looks and works great!

I have two contrasting opinions of my Da Bella experience, through the salesman who sold us the project, of course to hear from him, this co, has no equal. By the signing of the contract, and what a lengthy contract it is, I came to realize, that Da doesn't want to be held liable for quite a number of situations that will come about in a job of this magnitude, such as the mess that will happen in your attic space and anything that would damage your home due to the contractor who delivers the materials. Call me old school, this leads me to my second opinion, after extensive work in the attic was necessary, leaving quite the mess, after talking to an off-site super visor, about the clean up, well, he stuck to his guns about his liabilities repeating to me how I had signed a waver concerning this matter. Now Jose and his brother Jerry, are different in this matter, I could tell them of my frustrations, and after a hand shake, and their word, on the matter, they not only attended to the matter of clean up, but shown to me how a mans WORD, and his INTEGRITY, are still the bedrock of any business. I think Da Bella's can learn from this two men of integrity, and not be so bound down in their legalities

I signed a contract to have them replace my roof and made a down payment, but the work was never done. I called three times during the six-weeks' window for the roof to be replaced and each time was told someone "would call by the end of the business day" and in each time no one ever called. No work was begun, much less finished. I am now out over $9,000 and have nothing to show for it. The salesman is a smooth talker and his promises and the contract sounded good; I looked forward to a new roof, but instead just got a disappointment. I would NOT recommend them to anyone.

As of 7/8/17, I have only recently hired this company, no work has started as of yet. This makes my review based on the initial meeting only. The initial meeting was/IS LONG. I can see the need for this as they are very thorough and want to make the most of the experience. Answering all and any questions seems to be paramount. Of course everyone wants to make the sale, but Mike and Matt were very knowledgeable. They wanted to make sure I had every concern addressed. I'm looking forward to having a great experience with DaBella.

DaBella siding is an exceptional product, I recently purchased vinyl siding . My home looks outstanding and my neighbors continue to compliment the look. The DaBella representative Ian Wheeler made the experience so easy and with no pressure. He is very well versed in all of DaBella products. Everyone I worked with through the process of ordering to the installation were outstanding ! Thank you Ian Wheeler, Mike Goettsch and the fantastic installers Dave Cox and Sterling !

The initial sales appointment was LONG and my bathtub seemed expensive, however I am very pleased with the product.