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48 Years In Business

Company Details

Contact

6490 Pilmore Circle
Rome, NY 13440
http://carpetdoctorofcny.com

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Residential / Commercial Carpet & Upholstery Cleaning / Min Charge $125.00
  • Carpet Repair & Carpet Re-Stretching / Min. Charge $175.00 - 225.00
  • Tile & Grout Cleaning / Min Charge $150.00
  • Fire, Water & Smoke Damage Restoration / Requires on Site Estimate
View All Offerings and Cities Served

Cost Information

  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.6
171 Verified Reviews
  • 5
    135
  • 4
    22
  • 3
    6
  • 2
    5
  • 1
    3

Highly rated for

  • Overall Rating
  • Value
  • Customer Service
  • Quality
Showing 61-70 of 171 results
0.50 Connie C. Syracuse, NY
6/5/2020

They are not good at all. the man talks a big storm he is going to do this and that but he did not do anything at all. The spots i wanted cleaned are still dirty. Very lazy man that came out to my house.

Response from Company:

With all due respect to Miss Connie, her problem was not an issue that my company had anything to do with. Apparently, when her tile floor was first installed, the installers painted the grout lines. This painted coating unfortunately is now peeling away. My company is now attempting to assist Miss Connie with this issue. Update: 10/14/2020 - After several weeks of looking into correcting this problem, purchasing at no cost to this customer a product that could correct this issue, and 2 more visits to this customers home with demonstrating what this fix could look like, Ms. Connie decided that she was no longer interested in my services. Very confused! I tried.

5.0 Mary M. Norwich, NY
5/30/2020

This is the first cleaner that sprayed the carpet first and if it didn't work they sprayed it again. they were very efficient, quick and professional.

5.0 Ken K. Auburn, NY
5/25/2020

Very good job Quick and professional

5.0 Brent C. Kirkville, NY
5/4/2020

They did a wonderful job and left my house neat after the work. I would highly recommend them! Brent Conley

5.0 Tina B. Rome, NY
4/9/2020

I did not hire carpet doctors only because the insurance company provided the service i needed. I did not know they would do that which is why I reached out to home adviser. Mr Haley from carpet doctors reached out to me more than once to make sure my needs were met

5.0 Bethany C. Watertown, NY
3/28/2020

I absolutely loved the final product! They brought my couches back to life as if the had just arrived from the furniture store. The price was a little high for me but overall it was all well worth it.

5.0 Vincent T. Cicero, NY
3/26/2020

5.0 Regina M. Syracuse, NY
3/19/2020

Great job. Carpet looks excellent!

5.0 Kathy E. Arlington, TX
3/10/2020

Great job!!

5.0 Dory S. New Hartford, NY
3/9/2020

Excellent service. Friendly

Photos

American Restorators
8
Profile Pictures

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