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Benchmark Restoration & Cleaning

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38 Years In Business

Company Details

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Contact

11700 Northeast 60th Way
Vancouver, WA 98682
http://www.benchmarkrestoration.com/

Hours

  • Mon: —
  • Tue: —
  • Wed: —
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View All Details & Credentials

Service Details

    Areas of Expertise

    • Carpet Cleaning
    • Tile Cleaning
    • Air Duct Cleaning
    • Upholstery Cleaning
    • Water & Smoke Damage Restoration
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Credit Cards Accepted

    Ratings

    4.7
    201 Verified Reviews
    • 5
      167
    • 4
      22
    • 3
      6
    • 2
      3
    • 1
      1

    Highly rated for

    • Overall Rating
    • Value
    • Customer Service
    • Quality
    Showing 51-60 of 201 results
    3.0 Larry P. Vancouver, WA
    10/21/2020

    Made a quote on the phone then when they showed up started adding more cost the old bate swich not impressive.

    5.0 Kimberly K. Ridgefield, WA
    9/13/2020

    I've had many other companies clean my carpets but after a few days the stains always came back. With benchmark the stains were gone and stayed gone! Thank you benchmark!

    2.5 Peggy S. Gresham, OR
    9/5/2020

    We appreciated that the company used non-toxic fragrance-free products, and that the process was relatively fast and non-intrusive. Not all the stains came up completely, which was to be expected on an older, well-worn carpet. The biggest issue was, that the carpets were still very, very wet (squishy-wet) even after 2 days, and there was a lingering odor (from the wet carpet) even days after that. On the upside, the company did come back and re-clean and re-dry them, which removed most of the water marks, but we were disappointed overall.

    Response from Company:

    Peggy, Thank you for your review. Because of this, we have changed our process for the freshen up the package (the standard package) to include our DrySteem Flash Drying System (was exclusive to our preferred and premium packages). Because we do not want to happen to anyone ever! We are thankful you let us return and re-clean and dry your home.

    5.0 Bea R. Portland, OR
    8/15/2020

    5.0 Robert F. Vancouver, WA
    4/9/2020

    BenchMark had to come out to the property twice, but did so with out any hesitation. The sent a senior technician the second visit who fixed the problem immediately. Nice work!

    5.0 Tara H. Camas, WA
    4/1/2020

    Fast, helpful, great customer service

    5.0 Anna K. Beaverton, OR
    3/5/2020

    I hired them for a dryer vent cleaning. Came the same day, the technician was polite and mindful about protecting corners of my stairs when he pulled his equipment upstairs.

    5.0 Joe L. Beaverton, OR
    12/21/2019

    5.0 Martha H. Vancouver, WA
    12/18/2019

    Great communication from start to finish

    5.0 Lori-ann R. Vancouver, WA
    12/14/2019

    The rugs look great. Benchmark is also great at communicating with customers

    Photos

    Benchmark Restoration & Cleaning
    5
    Pittock Mansion Tile
    4
    Carpet Cleaning
    Dryer Vent Cleaning
    Heirloom Area Rug Cleanin
    2
    Wine Stain Removal

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