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94% Recommended
38 Years In Business
Company Details
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Hours
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Service Details
Areas of Expertise
- Carpet Cleaning
- Tile Cleaning
- Air Duct Cleaning
- Upholstery Cleaning
- Water & Smoke Damage Restoration
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
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Showing 171-180 of 201 results
5.0
Laura G.
Vancouver, WA
5/14/2018
Another last- minute call due to another company canceling same day. Benchmark was thorough, offered extra service based on stains he noticed on the carpet & provided this at minimal addl chg. Really appreciated tips offered in case stains reappeared, and left extra spot removal solution!
Response from Company:
Laura, I am so glad we were able to help you out with your carpets and get you extra tips regarding carpet care! Pets can definitely be tricky to clean up after. Let us know if there is anything else we can do to help and we look forward to working with you in the future. :)
3.0
Carl H.
Battle Ground, WA
5/12/2018
Way over priced. However, they sent me a coupon after my scheduled appointment. The cleaner was lax in getting the edges of the carpet and wouldn't even pick up cords to clean under them.
Response from Company:
Carl, call us when you get the chance, we will continue to contact you as well. We would love to help you in any way we can.
5.0
D M.
Washougal, WA
5/11/2018
The workers were very dedicated to doing a good job. Very professional
Response from Company:
Diane, we appreciate all your feedback throughout the entire service. We look forward to working with you again:)
4.0
Anu P.
Beaverton, OR
5/9/2018
Very professional and pleasant workers and did a very thorough job
Response from Company:
Anu, thank you for taking time out of your day to give us feedback! We always love hearing from our customers and even more when they are satisfied with the job. We can't wait to work with you again:)
5.0
Richard P.
Vancouver, WA
5/7/2018
The first representative did not have the proper equipment - contacted office and they sent a different person to complete the requested cleaning.
Response from Company:
Hi Richard! Thanks so much for your feedback and I am glad we were able to get that all sorted out! We look forward to working with you again. :)
5.0
Judy B.
Hillsboro, OR
5/4/2018
Did a good job very professional and on time
Response from Company:
Judy it was such a pleasure working with you! We are so glad to hear you were satisfied with the service and we look forward to working with you again! :)
4.0
Laura O.
Portland, OR
5/1/2018
Benchmark called and came back out when I was dissatisfied with the first cleaning. They sent a different tech who left the carpets very dry and cleaner than the first tech. I appreciate them standing behind their work.
Response from Company:
Laura, we really appreciated your feedback and glad we were able to come back out. It was a pleasure working with you and we look forward to working with you in the future.
5.0
Sally A.
Portland, OR
4/30/2018
Response from Company:
Hi Sally, Thanks for the positive feedback! It was a pleasure to care for your sofas and chairs!
2.0
Laura O.
Portland, OR
4/27/2018
The carpets were left very wet; poor extraction. Several normal spots not removed. Wanted to charge extra for pre-scrubbing spots. The service was not cheap to begin with. I have never heard of not pre-brushing as a normal part of cleaning. The worst part was the "carpet perfume" sprayed on afterward. Why they felt the need to apply"bubble gum" scent afterward is a mystery. It smells like deodorizer used in a public bathroom. The young man was very polite and professional. Their carpet cleaning sub-par.
Response from Company:
Laura, I was really concerned upon reading your feedback. Thank you for giving it. When following up with my team, I found that we had already scheduled, and returned to get your carpets cleaned. Thank you for allowing us the opportunity to go back and care for you. Adam (Business Manager).
5.0
Diane W.
Beaverton, OR
4/19/2018
Excellent job and I will bring more business to Benchmark! Thank you!
Response from Company:
Diane, we are so happy you are satisfied with the results! It was such a pleasure working with you :)
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