- Residential Work
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process91% Recommended
36 Years In Business
Company Details
- Verified Licenses
Hours
- Mon: 8:00 AM - 11:00 PM
- Tue: 7:00 AM - 11:00 PM
- Wed: 7:00 AM - 11:00 PM
- Thu: 7:00 AM - 11:00 PM
- Fri: 7:00 AM - 7:00 PM
- Sat: 8:00 AM - 7:00 PM
- Sun: 9:00 AM - 7:00 PM
Achievements
Service Details
Areas of Expertise
- Small Animal Control
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
Write a ReviewThey response was good and quick, gave a courtesy inspection with probable entry points. Set up traps and proceeded back to his headquarters and would contact in a couple days with changes and I did. I described results. he said OK and outlined the procedure on how to fix it and I accepted. Sunday, we had an appointment for him to come out and failed to show, no return calls, I did call and leave a message, day ended and it has been silence since that point. Failed to provide remedy as promised and accepted, failed to present liability insurance and it was not offered. Lack of communication, follow up failed, and I am doing remedy myself, I did not pay to do it myself. I have no return calls and that is miserable performance, took my money and that was it. Home Advisor was contacted by the customer with the above report and Home Advisor immediately contacted Ace Animal Control relative to the initial visit and proposed abatement action plan progress issues. Ace Animal Control later contacted the customer and acknowledged a failed attempt of the scheduled abatement remedy of 6.21.20; circumstances at that time did not allow the completion of the proposed abatement remedy and Ace Animal Control offered complete initial payment refund for services to date and this was accepted by the customer. Resolution of the above efforts is fair and reasonable.
He seemed knowledgeable, left a few mouse traps in the attic, with a promise to return to check on the traps if they have caught the culprits. He did not bother responding to my call to return as part of the deal.
John was terrific! If you need any help with any pest/small animal/bird/bat issues, definitely call him and support a great local small business! (Kent)
Very prompt and gets the job done. He is not over priced like the other companies.
They were very responsive and being a small company I was glad to work with them.
John was polite, professional, prompt, and knowledgeable.
Explained process well. Customer Friendly & Sincere. 6 month guarantee.
Very fair pricing. I received a quote from another company and it was over double the amount for doing less.
responded quickly, within two hours.
John identified the entry point of our problem with the mice. The issue was resolved after the first visit.
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