411 Heating & AC, LLC

Very efficient, very polite. Job was completed without any mess or inconvenience, and the inspector said it was very well done. The red tape surrounding the permit was horrendous, due to the city's overworked application site, and I would have liked more help with it, but all in all, very accommodating.

They were great

His diagnosis did not resolve the issue. And It cost me $800. Material was only 100and the labor which was 700 was less than an hour. I believe replacing the inducer should have been only 300. Got someone else for 1500 for a brand new unit. He gave 4500 quote for the same thing. 300%

na

Really prompt service. Came on Thanksgiving weekend to help us when our heat went out and it was 40 degrees outside. Managed to fix the ancient heater in our house in under an hour and also pointed out problems with the installation in general (new house, to us, anyway) and made recommendations to fix when we do some other work. Totally recommend.

On time, mindful of property, efficient

I had called our usual heating company about the fact that our furnace shut off on Christmas day. On Saturday the 26th, they said they could send someone on Tuesday. When I complained they "generously" offered Monday. I called 411 at 8:30 am Saturday. Sayeed said he could come between 10am and 12pm that day. He came at 11. Found the problem, fixed it, and was gone by noon. He was friendly. Knew what he was doing. And clear in explaining. Fees were reasonable. We'll be using 411 for our heating needs.

Very impressed with knowledge of the technician who performed the work as well as the quality of the work that was completed. The technician also provided the highest level of customer service and safety for the duration of his being on-site.

Na

Everything about dealing with 411 was great. I don’t have my floor furnace worked on very often so I don’t have anything to compare to but it seemed very pricey for the amount of time and parts that were involved.