411 Heating & AC, LLC

The technician is very knowledgeable about the solution to the problem re heating issues. Surely he is an experienced technician and deserves to be recommended to everyone.

Said was able to make a same day appointment. Said was friendly, communicative, helpful, polite, qualified, but most importantly, Said is a very honest man with integrity. Being at the mercy of some random contractor to come into your home and try to help you can leave you in a vulnerable position. Interacting with Said left me feeling like there are still good people on this planet. Said spent almost an hour taking things apart, testing things, working out all the possible problems I was experiencing and then decided that it would be best for me if I hired the original installers to do the repair work because the very expensive parts were likely under warranty and If I used them, the repair would be much less expensive. Then Said told me that since he did not repair my problem, he would not charge me for the service call. If you have an issue that Said is able to help you with, I would not hesitate to ask for his help. Said is a genuine and sincere person who likes to help people. It is not often that I meet people like this, so it was very refreshing.