Santos Creativity Staircase

HomeAdvisor screened and approved seal

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process
Learn about our screening process

14 Years In Business

Company Details

  • Bilingual

Contact

10527 Tilbrook Dr
Houston, TX 77038

Hours

  • Mon: 8:00 AM - 5:00 PM
  • Tue: 8:00 AM - 5:00 PM
  • Wed: 8:00 AM - 5:00 PM
  • Thu: 8:00 AM - 5:00 PM
  • Fri: 8:00 AM - 5:00 PM
  • Sat: 8:00 AM - 1:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • We do not offer any welding for metal work at this time.
    • Full weded systems-cystom stairs / stairs paint and stain.
    • Fabricating and installing baby gates.
    • $425.00 Minimun for Repairs and installs:
    • Full stairs Remodels-balusters, Treads, newel posts, Handrails,caps, Risers, Kicks, and Skirts.
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Warranty Offered

    Ratings

    4.8
    85 Verified Reviews
    • 5
      76
    • 4
      6
    • 3
      1
    • 2
      1
    • 1
      1

    Highly rated for

    • Overall Rating
    • Value
    • Customer Service
    • Quality
    Showing 1-10 of 85 results
    5.0 Anthony G. Kingwood, TX
    4/22/2026

    Not only was Juan knowledgeable,friendly, patient and professional, his work was outstanding. He not only addressed every special request to fit our needs, but did so with exceptional quality and made sure I was included and happy with every facet of our installation. I would confidently recommend him to anyone needing help with a stair repair or remodel at a very fair price.

    5.0 Lynn S. Cypress, TX
    11/24/2025

    Juan did a beautiful job of my staircase remodel. His attention to detail is impeccable and he knows his trade expertly. He was very communicative about everything and there was no hidden items that ever came up. He showed up and completed the work exactly when he said and in every detail as discussed. His pricing was extremely reasonable, and fair. I am looking at quotes from him for more flooring work may have as welI. He would be my preference to hire again.

    5.0 Kari Y. Katy, TX
    2/22/2023

    Excellent work, great pricing and also clean up before they go.

    5.0 Giff C. Katy, TX
    2/14/2023

    Great response time and the work was above my expectations. I highly recommend them.

    5.0 Mike H. Tomball, TX
    3/29/2022

    Mr. Santos company provided excellent service in removing old railing and updating with iron railing. I was out of State at the time, but he and his staff kept me informed every step of the way. Very professional, look no further they are cost effected with high quality workmanship.

    5.0 Irene H. Humble, TX
    3/23/2022

    Juan Santos and his team were very professional at their trade. They did an excellent job and went beyond fixing my patio door which I had a handyman work on for hours and still wasn't closing and locking. Santos did a remarkable job in about half an hour. Thanks so much guys!! I would surely recommend them.

    5.0 Irene H. Humble, TX
    3/23/2022

    They were very professional at their work. They explained step by step what would be done with the railings of my banister. They did an excellent job and would surely recommend them to do your next project. Thank you so much for your service. Irene

    5.0 Jenni B. Katy, TX
    1/15/2022

    Everything was great from start to finish. Communication and the quality of the work. Thanks

    5.0 Gabriel K. Houston, TX
    8/31/2021

    They were professional and efficient. Great product.

    0.50 Ace N. Katy, TX
    8/25/2021

    They rush to complete a three day job in two days. They got sloppy and cut the entry post wrong. They removed an old railing, sanded down and put it back in reverse. The balusters do not match and they blamed it on the previous installer. They ended up drilling new holes and left the mess for us to fill up the holes ourselves. Many of the balusters they installed are not perpendicular to the floor. They kept on blaming it on us for reusing the rail and caps. Basically, they like to blame their mistakes on anyone else but themselves. According to Juans, it was a job well done. I beg to differ. Do not expect them to do what is right.

    Response from Company:

    Mr. Ace unfortunately when you reuse materials. already with imperfections, there will always be details. new metal balusters had to be installed to code. they are no longer going to work in the same place as before. You were made known and you agreed. Also the posts you asked to be installed half on the floor and half on the step were shown to you and you approved them. The installer did more work for you than agreed in the contract. and you were not charged. You were there for the entire project and they let you know every detail. the job was completed 7/29/21 in full the installers did the best they could with reused material.

    Photos

    Santos Creativity Staircase
    38
    Stairs
    106
    Staircase
    28
    OUR WORK

    HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

    To find more licensing information for your state, visit our Licensing Requirements page. Note that some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

    Seal of Approval

    What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

    1. Verify Trade License
      HomeAdvisor checks to see if the business carries the appropriate state-level license.
    2. Verify Insurance
      As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
    3. Verification of State Business Filings
      For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
    4. Criminal Records Search
      HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
    5. Sex Offender Search
      We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
    6. Bankruptcy Search
      We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
    7. Legal Search for Civil Judgments
      We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
    8. Liens Search
      We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
    9. Identity Verification (SSN)
      HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
    10. Identity Verification (Reverse Phone Lookup)
      We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



    NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
    Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

    **Only for U.S. service professionals

    Final Step - Confirm Your Appointment:

    Confirm your appointment with on , - Change


    Required
    Required
    Required
    Required
     
     
     

    By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.