Santos Creativity Staircase

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14 Years In Business

Company Details

  • Bilingual

Contact

10527 Tilbrook Dr
Houston, TX 77038

Hours

  • Mon: 8:00 AM - 5:00 PM
  • Tue: 8:00 AM - 5:00 PM
  • Wed: 8:00 AM - 5:00 PM
  • Thu: 8:00 AM - 5:00 PM
  • Fri: 8:00 AM - 5:00 PM
  • Sat: 8:00 AM - 1:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • We do not offer any welding for metal work at this time.
    • Full weded systems-cystom stairs / stairs paint and stain.
    • Fabricating and installing baby gates.
    • $425.00 Minimun for Repairs and installs:
    • Full stairs Remodels-balusters, Treads, newel posts, Handrails,caps, Risers, Kicks, and Skirts.
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Warranty Offered

    Ratings

    4.8
    85 Verified Reviews
    • 5
      76
    • 4
      6
    • 3
      1
    • 2
      1
    • 1
      1

    Highly rated for

    • Overall Rating
    • Value
    • Customer Service
    • Quality
    Showing 21-30 of 85 results
    5.0 Allison C. Houston, TX
    9/29/2020

    Quality work done in one day. Clean job site and very polite and professional. Would definitely use them again.

    Response from Company:

    We are glad to hear that. it was a pleasure to worked with you. If you need any other job. We are here to serve you. thanks for the recommendation sincerely, Juan Santos.

    3.0 Alisa P. Fresno, TX
    9/28/2020

    The two guys doing the work did a fairly decent job. I thought the quote was a little high and I was a little hesitate about the amount of the requested deposit. Juan, the young man that comes out for the estimate needs some customer service training. Make sure you get everything in writing, a couple of my walls were damaged and at first he did not want to fix them claiming they do not do sheetrock, but eventually he agreed to have someone come out and do the repairs.

    Response from Company:

    We regret this from a client of ours, but it is normal when walls are cut, that details remain in the demolition process, in each contract it is stated that it does not include drywall repairs, if the owner is not being charged for repairing The drywall, but even so, the company responded for a job not added in the contract, we are sure that we have done a good job, and regarding the down payment that the company asks for, it is necessary, before starting the work, if the client Do not agree, the client has the option of not proceeding with the contract, all companies have different policies, sincerely Santos.

    5.0 Ricardo L. Katy, TX
    9/19/2020

    Polite, on time, efficient. Was able to help adjust quickly we ran into a hiccup with the parts. Would recommend.

    Response from Company:

    We are glad to hear that. it was a pleasure to worked with you. If you need any other job. We are here to serve you. thanks for the recommendation sincerely juan Santos

    5.0 John T. Humble, TX
    9/19/2020

    Polite and professional; Had them install wood stairs that were somewhat difficult to get the right color and Santos did a great job in creating the color requested.

    Response from Company:

    We are glad to hear that. it was a pleasure to worked with you. If you need any other job. We are here to serve you. thanks for the recommendation sincerely juan Santos

    5.0 Philip W. Katy, TX
    7/22/2020

    Polite and professional from site estimate to clean up. Completed the task on time.

    Response from Company:

    We are glad to hear that. it was a pleasure to worked with you. If you need any other job. We are here to serve you. thanks for the recommendation sincerely juan Santos.

    5.0 Bruce S. Richmond, TX
    7/4/2020

    Had them do our stairwells and they were well worth it.

    Response from Company:

    Thanks for the recommendation! Sincerely, Juan Santos.

    5.0 Branch B. Dickinson, TX
    6/29/2020

    Professional, on time and did a great job!

    Response from Company:

    We are glad to hear that. it was a pleasure to worked with you. If you need any other job. We are here to serve you. thanks for the recommendation sincerely, Juan Santos.

    5.0 Emily C. Houston, TX
    6/4/2020

    Great customer service. Excellent quality of work. On time!

    Response from Company:

    We are glad to hear that. it was a pleasure to worked with you. If you need any other job. We are here to serve you. thanks for the recommendation sincerely, Juan Santos.

    5.0 Francisca C. Sugar Land, TX
    6/3/2020

    They did an amazing job with removing carpet from stairs and installing, staining and matching existing railing stain. They only did the step but, What an amazing workmanship and professionalism. Great energy and just grate job all around. I feel bad for giving you this tip but if you hire them make sure to turn off your AC and fans because the dust will get everywhere. Feel bad for them but we didn't do this and we had to clean every corner of our 5k foot home but we don't regret hiring them at all, the quality is just amazing.

    Response from Company:

    We are glad to hear that. it was a pleasure to worked with you. If you need any other job. We are here to serve you. thanks for the recommendation sincerely juan Santos

    5.0 La tanya S. Richmond, TX
    5/16/2020

    Very professional! Great service!

    Response from Company:

    We are glad to hear that. it was a pleasure to worked with you. If you need any other job. We are here to serve you. thanks for the recommendation

    Photos

    Santos Creativity Staircase
    38
    Stairs
    106
    Staircase
    28
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