Radon Technology & Environmental, Inc.

R T E We're very professional from the time I talk to someone in the office &someone coming out and give me the estimate, to the man who came and did the work itself, clean up everything after the installation and I was very happy with them.

Nothing.

Very courteous and respectful. The technician that came to appraise the job is also the same individual that did the work and I really appreciated that as there was no issue with communication.

Great service. Contacted almost immediately. Set appointment. Called to confirm and arrived slightly ahead of time. Install done quickly and cost was exactly what was estimated. Excellent!

We plan on using him in the future.

Great people to work with. They were very experienced, did a very nice installation, then totally cleaned up at the end. I'd recommend them to anyone!

Very professional, clear explanation of process, well prepared service pros. No surprises.

Through a home inspection pursuant to a real estate sale, we found out our radon level was slightly above the federally established limit of 4 pi/L so we needed to have our passive mitigation piping converted to an active radon remediation system. The service we received from RTE was impeccable. It was simply an amazing experience from beginning to end. I dealt with the two Bruces, father and son. My first call to them was intended to be just for basic info so I could compare to other mitigation services, but I had no need to call any other providers after speaking to Bruce Sr. He asked enough questions (and actually listened to my answers!!) about my particular situation to be able to give me an accurate estimate (which ended up being exactly what I paid) and accurate description of the work flow. I never had radon mitigation done before, so I asked A LOT of questions, mostly because I wanted to be sure these guys knew what they were talking about, but also to see if there were any "red flags" about maybe lofty promises but potentially substandard work or some kind of bait and switch. And when I thought of more questions or potential problems (what if the passive system that the builder told me was there wasn't? what if the passive piping is incorrectly wyed into the stink pipe?) and called, I received a call back within a very reasonable time, and always the same day. It was almost hard for me to believe because it sounded to good to be true, but now that it's done, I can state that every single thing Bruce Sr. told me was the God's honest truth (the scope of work to be done, no hidden surprise costs, work completed in time frame given, etc.) Bruce Jr. performed the work on-site, and cleaned up so well afterward that if I didn't see him do the work, I wouldn't have known anyone was ever there (except for the manometer installation-- I guess that was a giveaway that someone was there). I just set up the post mitigation radon test kit (supplied by Bruce Jr., but of course the actual testing is done by a different company) and when it's done, all I do is pack it up, slap on the prepaid postage sticker, and drop it in the mail. RTE guarantees radon levels under 4 pi/L, and if the levels aren't under 4, they come back to correct the system. The 5 year guarantee is transferrable to the soon to be new owner, too, so that makes me happy and I'm sure the new owners as well. Wish I could give more stars. Other companies could learn quite a bit about customer service from the Bruces. Top-notch.

Very professional did a great job at a great price.