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26 Years In Business

Company Details

Contact

3323 Kathy Lane
Irving, TX 75060

Hours

  • Mon: 8:00 AM - 6:00 PM
  • Tue: 8:00 AM - 6:00 PM
  • Wed: 8:00 AM - 6:00 PM
  • Thu: 8:00 AM - 6:00 PM
  • Fri: 8:00 AM - 6:00 PM
  • Sat: 8:00 AM - 6:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work

Areas of Expertise

  • Tile: Ceramic and Porcelain - Install
  • Tile: Ceramic and Porcelain - Repair
  • Tile: Natural Stone (Granite, Marble, Slate, Quartz, etc) - Install
  • Tile: Natural Stone (Granite, Marble, Slate, Quartz, etc) - Repair
View All Offerings and Cities Served

Cost Information

  • Free Estimates

Ratings

4.8
56 Verified Reviews
  • 5
    52
  • 4
    2
  • 3
    2
  • 2
    0
  • 1
    0

Highly rated for

  • Overall Rating
  • Value
  • Customer Service
  • Quality
Showing 1-10 of 56 results
5.0 Sue T. Carrollton, TX
10/14/2025

The task was to clean 20 year old "Snow White" grout in the master bathroom. Primo came to the house and was surprised the grout was in such good shape. He recommended that he clean the grout as the first step vs replacing the grout as it can be difficult to replace grout without chipping the tile. He came across as very experienced and did an excellent job of communicating with us. The quality of his work was exactly what he promised (90% back to new). We would use Primo again without reservation.

Response from Company:

Thank you so much for your business. Y'all were a pleasure to work with.

5.0 Mike W. Hurst, TX
9/6/2025

Outstanding repair experience. Our shower was leaking. Primo started the repair and explained why we had the leak. Very cheap installation by the previous contractor. No pan just some sort of water proof paint. What a mess. Primo and his grandson completed the project in a few days and does it look great! We will contact Primo in the future if we have any other tile or grout issues. Thanks!!

Response from Company:

It's always a pleasure doing work for such a gracious people. I appreciate you and your wife and I thank you for your business. It was a pleasure.

5.0 Shawn B. Plano, TX
8/21/2025

Primo was on time and completed the job with precision and quality work

Response from Company:

I thank you for the business. It was a pleasure. doing business with you thank you

5.0 Juli H. Richardson, TX
7/21/2022

They did a wonderful job installing tile around my bathtub and shower. Looks fantastic. If I ever need tile work again, I will be sure to ask them to come back!

5.0 Kenneth K. Irving, TX
9/10/2021

install new bath tub and retiled both shower and bath.

Response from Company:

We thank you for your business.

5.0 Kenneth K. Irving, TX
9/10/2021

I highly recommend Primo Tile. They performed tile work for me on 3 different occasions. All 3 were great experiences. • Repaired wall tile in one of my bathrooms after a plumber had to open the wall up to replace shower fixtures. • Repaired tiles and grout in and around my in-ground swimming pool deck • I had one of my bathroom showers completely re-tiled. The company re-tiling the first time did a horrible job. Tiles were not aligned, Grout looked horrible and started cracking soon after it was finished, leaked in one spot. Rather than dealing any more with that tile company, I called Primo tile. I showed the bathroom shower, they immediately could see all the mistakes, explained what the previous company did wrong, and gave me a fantastic estimate on the spot. They started and completed the whole job the following week. Their work was excellent quality and they completed right on time. • The service was great • Always on time • Clean • Highly skilled • Performed above and beyond when needed at no extra cost, if possible, It’s not easy finding skilled and honest tile professionals and I found that out the hard way. Based on the work Primo tile has performed for me I would highly recommend This company for all tiling projects. If you want quality skilled work, work completed on time, on budget, honesty, good cleanup Primo is the company I would recommend.

Response from Company:

Thank you Kenneth it was a pleasure doing work for you

5.0 Rocco L. Plano, TX
6/1/2021

Could not have been more accommodating

Response from Company:

Thank you for your business!

5.0 Bob T. Flower Mound, TX
5/17/2021

Great to work with. Very friendly and knowledgeable, would definitely hire them again. Did great work!

Response from Company:

Thank you, Bob, it was a pleasure doing work for you, call me anytime!

3.0 Larry K. Dallas, TX
5/6/2021

Provided a quote that I thought was a complete number reflecting the job described however when the project was over I was told that materials and tax were additional. Knowing their would be substantial dust failed to cover kitchen counter tops

Response from Company:

I am sorry about the little bit of dust but we told you there would be a lot of dust we took out 40 pieces in your kitchen we had three shop vac and I charged you $42 for your grout and I left what was leftover with you I am sorry you were not happy and we took out an additional nine pieces and did not charge you .sometimes no matter what you do I even offered to give him his money back for the grout this is the lowest review I have ever gotten.

5.0 Gina F. Dallas, TX
4/23/2021

Excellent patch work.

Response from Company:

Thank you, Gina.

Photos

6
Shower Redo
4
Bathroom Shower Redo

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