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26 Years In Business

Company Details

Contact

3323 Kathy Lane
Irving, TX 75060

Hours

  • Mon: 8:00 AM - 6:00 PM
  • Tue: 8:00 AM - 6:00 PM
  • Wed: 8:00 AM - 6:00 PM
  • Thu: 8:00 AM - 6:00 PM
  • Fri: 8:00 AM - 6:00 PM
  • Sat: 8:00 AM - 6:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work

Areas of Expertise

  • Tile: Ceramic and Porcelain - Install
  • Tile: Ceramic and Porcelain - Repair
  • Tile: Natural Stone (Granite, Marble, Slate, Quartz, etc) - Install
  • Tile: Natural Stone (Granite, Marble, Slate, Quartz, etc) - Repair
View All Offerings and Cities Served

Cost Information

  • Free Estimates

Ratings

4.8
56 Verified Reviews
  • 5
    52
  • 4
    2
  • 3
    2
  • 2
    0
  • 1
    0

Highly rated for

  • Overall Rating
  • Value
  • Customer Service
  • Quality
Showing 31-40 of 56 results
2.5 Cheryl S. Dallas, TX
11/9/2019

Primo gouged me in price. I could have gotten another person for the job but timing was an issue and Primo could do it, but charging $350 for less than a hour of work was too much. He unfairly took advantage of the situation and tried to have his plumber come in and finish the faucets ( in fact the plumber was on his way over) and I said no- I would wait for my own plumber in a few days. Yes he does good work, but these trades folks that have a "helper" carry in their tools and just stand around while the work is being done is an alert that the job will be expensive. Before the $350 charge, I needed him to remove a marble tile in the tub area to expose the faucet for new fixtures and he charged $200 for 25 minutes of work. Again- another guy brought in his tools instead of Primo carrying them so that jacked up the price I think. He is too rich for my pocketbook when I know I can get the same job done for less.

Response from Company:

I gave her a price before I even do her job I have got six screws in my back and I need a knee replacement I always have a helper with me i have been doing this for 47 years and my plumber was there to collect from me for another job and he did I had to make two separate trips

5.0 Katherine L. The Colony, TX
10/13/2019

5.0 Steve D. Carrollton, TX
5/5/2019

Worked us in between bigger jobs. Gave us a design ideas that we really liked.

5.0 Kelly H. Coppell, TX
5/4/2019

Primo is a top notch guy. Knowing it was only a small job, he came out to see it so he could schedule it between his big jobs. He said no job is too small. He came back, spent 2 hours and did a wonderful job. Other two companies I had hired never showed up after accepting the job. Rescheduled me again and again. Primo is my call to guy from now on. Thank you Primo for a job well done!

4.0 Abdallah G. Allen, TX
3/28/2019

They did Nice good job for the fireplace tile work.

5.0 Douglas P. Plano, TX
11/20/2018

Primo is the best...plan on doing a lot of business with him. He is genuine and honest!

4.5 Wyn L. Allen, TX
11/18/2018

I thought Primo and Jimmie where respectful and worked well together. They arrived on time and finished when they said. We had terrible weather and they had to do the cutting in our garage, which was out of their control, however, that left a lot of clean up, along with the inside of the house. I only say this to let everyone know, cover everything. Primo is excellent at his craft and I’m pleased with the tiling in both bathrooms.

5.0 Don B. Plano, TX
8/13/2018

Excellent work! On time and good communication.

4.5 Moses H. Mckinney, TX
8/2/2018

A bit expensive yet does quality work. He will go the extra mile to provide good customer satisfaction.

4.5 Kane C. Mckinney, TX
6/25/2018

Had our formal, two hallways and kitchen tiled with wood looking tile. The overall job looks great. Primo and his entire staff were great to work with. We picked out our tile and grout. Primo went to the store and picked up the order for us and delivered it to our house before installing. That was extremely helpful considering we ordered about 80 cases of tile.

Photos

6
Shower Redo
4
Bathroom Shower Redo

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