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HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process95% Recommended
14 Years In Business
Company Details
- Verified Licenses
- Bilingual
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- AC Service and Repair
- Central Air Cleaner - Install or Replace
- Gas Furnace - Repair
- Furnace installs
- Heat repair
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Warranty Offered
- Trip Charge May Apply
- Credit Cards Accepted
Reviews
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Showing 161-170 of 219 results
3.0
Dat P.
Rockwall, TX
7/13/2018
They went out and fixed my ac right away. However, my tenant complained that it was not running right. I called but after many promised appointments, they would not come. I don't think they would honor the 1-year labor part of the warranty. I had to call a different contractor to check the ac.
Response from Company:
Dat, the reason we didn't go was because the tenant said the ac was working fine. You did call another contractor and also told me that they said there was no issues with the ac system am I not correct? I do have proof on our text message as well.
5.0
Angela D.
Garland, TX
7/11/2018
I can't say enough good things about Metro Service. They are extremely responsive, coming out less than two hours after we first spoke to them. Our a/c problems were fixed promptly and the staff is very friendly. This is the only company I'd hire for this work. We have a home warranty company (who couldn't manage to fix it) and I wouldn't even bother with them again. I would rather pay for the quality work that this company does. We have lived here for four years and our a/c is running better than it ever was. Thank you!
4.5
Amie K.
Dallas, TX
7/8/2018
Metro made themselves very available and offered to come same-day on a Sunday. We didn't need the service immediately, so we scheduled it for Wednesday 7/4. Pleasantly surprised it wasn't a holiday fee or anything, "just another Wednesday for us." Anibal, our AC tech, was FANTASTIC!!! He made a point to explain things thoroughly and gave us an intro education. He also shared a lot of tips for maintenance in the years to come and information about replacing the unit when the time comes. He worked quickly and cleanly. The only reason I have a 4.5 for the customer service was the lack of a phone call the morning of service, explaining a delayed arrival. Communication is everything - even if it means being 2 hours late, just call in advance to let us know and we're totally fine. :)
5.0
Ty D.
Mesquite, TX
7/6/2018
Quick service.
5.0
Chet M.
Dallas, TX
7/6/2018
Was very satisfied with the HA Pro but please don't call me back
5.0
Minerva M.
Plano, TX
6/28/2018
Prompt service
5.0
Preston P.
Encinitas, CA
6/27/2018
Quick response, great communication and a job well done!
5.0
Rush R.
Dallas, TX
6/23/2018
They came the next day and installed a new thermostat. The tech was professional and friendly. He came me a choice of 3 units and finished the job quickly.
4.0
J. w. C.
Garland, TX
6/18/2018
Nothing
4.5
Lillie T.
Crescent City, CA
6/8/2018
the tech was early, and worked very fast showed me everything he was doing and also checked the rest of the system to be sure it would be working at the best condition.
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