In Phase Electric & Air

I wanted a ring floodlight and a bathroom light installed instead I got charged $600 for a circuit test I never asked for and two outlets grounded. I stupidly thought I was getting my lightsI requested done, instead I got a supervisor sent out and then his manager on the phone to sell me $15000 worth of work electrical work and smoke alarms . I felt like I was in a car dealership getting pressured to buy. When they left my circuit breaker cabinets were not screwed back on and dryer not moved back and my ladder left in my bathroom. When I replied to their survey with a similar response they replied that someone from their management would contact me soon to address my concerns, that was two weeks ago and never heard back.

First visit was to discover root cause of the problem and quote repair. They never focused on the problem. They quoted $500 more dollars to discover problem and to accurately quote more for the fix. Felt like I was getting strung along! Spent the bulk of the first visit on voltage drop analysis inside my home and taking a tour of my 9,500 square foot home The company is called ?Over The Moon? How fitting!

Technician was knowledgeable and thorough. Explained everything. Very prompt and courteous.

Have used this company for 3+ years for electrical and furnace and air conditioner maintenance. They always do a great job. Will continue to use them.

All of their technicians were very professional and polite and helped me understand what was going on every step of the way, from the initial inspection, diagnosing the issue, deciding on a new furnace, and through the installation process. When the inspection showed that my furnace was no longer working, they even shuffled some appointments around to make sure I had working heat before it started getting too cold outside. Not only did they do a great job installing the new furnace and AC, they went out of their way to clean up the basement and duct work a bit and left things looking even better than when they got there! Mike was my technician for the initial inspection and Austin worked on the Furnace and AC install. There were a couple other techs with them as well who's names I didn't quite catch, but all of them were great!

Our technician was very friendly and informative about what his findings were. He was able to give us quotes for possible future projects as well as being able to fix our outdoor outlet on the spot for a price comparable to our research.

Very professional On time! Very personable and made sure we understood our problem and their solution. I would hire them again and recommend them to anyone who wants "cadillac" service. They know what they are doing and do it well.

Nate was great on all work he did. Answer all our questions. Very nice person.

They were very quick to respond and the electrician showed up on time. It took a while to identify the problem (faulty outdoor outlet.) The electrician did a system evaluation and suggested that our panel needed to be updated. The quote I received was almost double the quote I received from another company.

In Phase Electric & Air LLC and technician Dan was exactly what our family needed for our electrical repair. I contacted over a dozen electricians with virtually zero response until I finally connected with In Phase. From the initial call, to setting the appointment, to the notifications on service day, to Dan explaining the process, solutions and completing service everything was communicated perfectly. Dan was able to make timely repairs and complete our project. I highly recommend!!