Home Genius Exteriors

Tony was great with explaining all the details and was very polite

Buyer beware. The false advertisement can cost you thousands more. The salesman promised to change the contract to 0% terms the next day only after I threaten to cancel. He has not done it so I am canceling it. Also he told me my credit was 720 I feel their credit approval system is not confidential. After issuing him a check and signing the contract. He stay on my property for 2 additional hours using my wifi. This was strange

Awesome. From sales to customer service to install to completion everything went on without a hitch.

Overall, we are very happy with our experience with Home Genius Exteriors. Roofing jobs are expensive, they just are. The sales consultant - Andre Irving - is an exemplary professional! We really enjoyed working with him to discuss the whole project, particulars about our roof, and our concerns and worries. Andre spends time getting to know you enough to understand how to make a deal happen. He showed us the whole product, assisted us to understand the money and financing, and we all agreed on "Midnight Plum" as the color! Communication from the agency was prompt and we always had someone to reach out to. They were able to schedule the work extremely fast - we met with Andre on a Friday, and the crew was out the following Tuesday - new roof, done, Tuesday evening. There was a project manager - we spoke with two of them, Tony and Evan - available on the project site. The only issue we had was some confusion about the dumpster. It got left overnight in our driveway - not the biggest issue in the world, just some confusion. The next evening we did a walkthrough of the whole project. Tony provided us with an overview of the warranty, and showed us the work that had to be done to our roof for repairs, etc. It was clear that it is a company with growth as a goal - they do really want the job, and 5-star reviews. I wouldn't give one if I didn't think they earned it, but you will find the reviews are valuable to the project managers and they will let you know that as their target. They'll stand there while you write them - I guess they get a bonus with getting good reviews. That was the only piece that stuck out to me as needing a little more finesse, but other than that, and like I began, overall we are happy with our new roof from Home Genius Exteriors.

.

Showed up on time and completed the job in a timely manner.

Tony and the crew where fast and friendly.

Tony the project manager was a great help love our new roof

Tony and crew did a great job. We love the color Sorry Tony I forgot to do this thanks for the call.

Tony, the project manager, was very informative, friendly and answered all questions. He was at the job site approx 95% of the time. It's a good thing to have project managers with years of on hand experience of the trade talking with the customer. Thanks Tony!