Ergeon

From start to finish, the team was efficient and professional. The project manager, Alvero, maintained constant communication. The installers were courteous, hardworking, neat. The total cost was far below our local companies . Would recommend and use again!

He answered everything I needed to know and to get done.

Javier worked with a pump sprayer and it came out fantastic. Lot of extra work for him but he came through!! Great person.

They did a great job installing the fence, but the project was delayed a couple of times and the mistakenly installed one too many sections.

We saw amazing reviews on Angi. The salesperson was very easy to deal with and promised great service. He sent AI renderings of the work that were impressive. We set a time to meet with the installers to verify the measurements and look at the site . We do not live at the location and texted several times (their primary mode of communication after being turned over from sales to the construction team) and asked for a 30 minute heads up for us to get to the property. No response was ever received to those texts. We waited outside for 1 1/2 hours beyond the expected window. When they showed up neither gentleman could speak English and tried to speak to us in Spanish which we do not speak. Eventually they put someone on the phone with broken English to translate. They did not show up the day scheduled for installation and did not notify us. The next day one person showed up alone with no help and could not complete much. The third time they showed up and put the fencing up. They did not follow the plans for the short portion and put it in a different configuration. The straight and longer portion was not installed level as the prior fence was. We decided to not make them rebuild the smaller fence and allowed them to keep it as is even though it was not in the agreed upon contract. We did ask them to reinstall the portion of the fence that was not level. Many of the pickets are not in straight creating uneven gaps between pickets of gaps that are wider at the bottom or top. The work was done in a rushed fashion and did not look professional. The other issue was the quality of the wood that was used. They are bowed out significantly throughout the fence sat or beyond the thickness of each piece to the point where you can see through the pieces. Some pieces were split at the bottom or had chunks missing along the sides. We have had to go out to that property multiple times to inspect and take photos which were passed along. They agreed to replace the bad boards but that does not address the uneven or crooked placement of the boards. There are also very large and wide back screws sticking out approximately 1-2 inches which are a hazard. They are supposed to come back tomorrow. They have not had a supervisor on site and are obviously unskilled labor. We asked for a supervisor to be there but now have said he will be there at the end of the job to have us sign off. Replacing the 28 or so bad boards will not address the uneven nature of the installation. They only have a $150 deposit but the entire job is approximately $3200. We should not pay that much for a shoddy work and materials. When I look at other fences I do not see those issues.

Katherine is reassuring and professional. She answered my questions and was prompt with returning my phone calls. I'm so excited about receiving our new fence!

I wish I could give a 10 star to these folks. Right from the start they were very attentive and thorough and professional. From booking to measuring all was A+. We didn’t have a large project. It was a chain-link fence for a 60‘ x40’ area in our backyard for our small dogs. They arrived before they said they would and stayed the entire day until it was finished. The two fellows that were here didn’t even take a lunch break. They just plowed on through until it was done. And it was HOT. 90 degrees on July 24. I felt their pain, such hard HOT work. At the end, the supervisor and another man came to review and assist with an issue that was extraordinary, and that was to jackhammer the last part that needed a pole. It was up against the house and had a lot of concrete underneath making it hard to place the pole. Again, very professional. We are very pleased with the end product and recommend the company wholeheartedly. Also, I should add, it was very reasonably priced.

The work done on my fence as far as the quality is fine. The issue I have is that I asked for and paid for a 6 foot fence and I received a fence that goes from 6 feet down to 4. There was no attempt to adjust the height of the planks based of the slope of the yard. Now there is a corner and side of my fence that anyone can see over and into my back yard which is the opposite of a privacy fence. I am extremely disappointed and will have to pay someone else to fix it.

happy

The fence has not be installed yet but the agent helped get the set up outstanding