Customized Plumbing and Heating

Joe came to the rescue when I tried to tackle capping some water lines for a bathroom renovation in Cumberland Foreside. He was recommended by another reputable plumbing outfit that I am friends with when they couldn't get to it. Joe came out within hours when I sprung my leak. I have had so many experiences where contractors or subs just don't respond or work. He certainly isn't one of them.

He showed up on time. It's an older home, so the install was not standard. However, he worked thru the challenges quickly, and finished the job on time. The HWH is on the first floor, so he was careful with the removal and install. Much appreciated.

Joe contacted me right away. he gave me good information and installed the hot waiter tank promptly and made my tenant happy. Joe is good with communication, professional and friendly. I will use him again and definitely recommend this company.

Excellent communication. Job done professionally. Water heater replaced in about an hour.

Good communication,on time,no surprises.

Great knowledge and experience in the field and outstanding customer service.

I hired Customized to install a propane-fired on-demand water heater. He quoted me a reasonable price and I hired him. He did a good job and the water heater is working great. I subsequently had a more minor plumbing need and reached out. No callback, no nothing... very disappointing!

Efficient and professional. I would not hesitate to rehire.

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Fast and easy!