Bath Fitter

The technician arrived as scheduled, promptly started getting things setup and started working. As we live in a condominium, he was very concerned and respectful of other residents in building. He reviewed everything he was prepared to do and made sure he had all components to fulfill the agreement. After starting he found he needed to make a trip to Lowe’s to get some plumbing fittings. He seemed thorough and concerned about doing a good job. We are looking forward t5o using our new addition.

Worker did not show me that faucets dripped after job was done. I did find someone to fix it. The job itself is fine but Bath Fitter should have fixed it.

Scheduling was prompt and work completed quickly, but was substandard. Desired work was not recorded or completed properly. Requested removal of shower and of water-damaged drywall, and preparation of walls for installation of tile. Was promised a "custom-built" shower pan, though no measurements were made beyond eyeballing dimensions. Initially told that rplacement of drywall was not part of quoted project, even though I requested. After re-iterating the need to have water-damaged drywall removed, and a begrudging acceptance, an axtremely minimal attempt was made, crudely cutting out 12 inch sections. and literally slapping in replacement chunk. In some areas, as near the shower head, the original drywall is still present, with visible mold 6 inches away from the patch. "Custom" shower pan is at least 2" short, leaving a large gap in floor tile. No attempt was made to prep the walls for tile as originally requested. Rather very crude sections of Greenboard slapped up. Several misaligned tiles, and large gaps. Far from ready to apply tile. Overall, was an incredibly shoddy work effort, and considering I will probably need to redo the wall myself (probably with cementboard it should have had anyway), it was definiately not a value for my money. Will not be hiring again.

Be sure to be present when seat is placed... mine is too high. Make sure you measure the length of the shower curtain... mine was hanging way too low and the entire bar needed to be relocated and now I have plugged holes. The seat is very slippery when wet(learned the hard way)...upon questioning I was told to buy sticky strips. My shower leaked and they had to fix it. Make sure to get hooks for wash cloths, etc. There is always water on the bottom of the shower.., does not drain dry... my tub did. The installer was pleasant but should have checked my height prior to installation... now I have to get something to put on the floor to be safe.

They did a beautiful job. I am very happy with my new shower.

We had them do a shower in 1 room and a tub/shower in another, the shower turned out great but the tub has a big gap along the bottom and was visible, we had them come back out and they put a rubber strip along the bottom , it looks ok but they had to push in on the bottom to get it to look right, well they must have forced it too much cause now the shower doors that they put in were working good but now they sound like they are scratching And you NEED to pull or push hard to get them to move. Gonna call them back out tomorrow 1-11-21 and will update soon

I was given an estimate time of arrival of the technician from 8-10 am. To my surprise Mike Hummel arrived at 8:30 and the project was completed before noon.

Great job done on time!

The worker was extremely nice and very professional

project was well done / Matt was super at installation work . jobe was done in 5 hrs !!!