AquaGuard Foundation Solutions

unknown

Representative Russell was excellent explaining exactly what could be done, how it would be done, and what I could expect. He was very thorough. The crew Eric & Rafael were wonderful! Upon arrival they walked all of the areas they would be working on and they clearly explained exactly what they would be doing & what I could expect. They were very professional & courteous answering all of my questions. The outcome was better than I could have imagined! I'm so glad we had this work done as it has really improved our property and eliminated the tripping hazards we have been dealing with. Excellent work!! Everything was swept up and blown off leaving no clean-up for me! Although we had our drive & sidewalk "jacked" up twice before, it was ultimately unsuccessful & fell even further. Once I met with rep Russell, it seemed this product was exactly what we needed.  I am very happy with their work.

TERRIBLE!!!!  We had Will from aquaquard come out for an assessment of our foundation. We were going to do a total remodel of our home.  We had some major settling issues and knew we could not invest hundreds of thousands of dollars in the work without first addressing the foundation. Will appeared to be extremely knowledgeable and experienced. He told us what we needed to make our foundation structurally sound before beginning renovations. After the crew dug the footings my husband went under our house to see what they had done. It was noted at that point there were not enough footings to support the house. We called Will from aquaquard who came back out to reevaluate the situation.  It was then the situation began to deteriorate. More footings needed to be installed but would cost thousands of dollars more!!!  I had serious concerns that this was a bait and switch scenerio. We were assured that was not the case and given a 10% discount. Folks, at this point we were into this about 20,000 dollars. Aquardguad returned with their cement truck to pour the footings. They did not finish until 11:00 pm. One of the workers asked if they could wash out their cement truck . I agreed as long as they dumped the debris in the woods away from the driveway.Well the next day we went outside and our asphalt driveway had concert dumped all the way down it. Our driveway is long. It was a mess!!!  In addition, they had dumped large piles of concrete beside the driveway in three different areas. Once again we called Will with aquaquard . We took pictures and sent those to him. He said someone would be out to clean up the mess. Two weeks later a worker showed up with a pressure washer and tried to remove concrete that had been sitting on the driveway for two weeks. We withheld $2,000 of our final payment. I wished it would have been more. We have to pay to reseal the driveway.  It gets worse. When construction on our home began a structural engineer came out per the contractors request and said the foundation still needed more supports another $15-$20 thousand dollars of foundation work from the contractor!!   We never heard another word from aquaquard about our driveway or the money we withheld. Writing about our experience brings back painful memories. I wonder if I can sue aquaquard for PTSD?  In retrospect we would have been better off letting the contractor do the work.  He utilized a structural engineer and fixed the foundation.

unknown

unknown

unknown

They arrived on time.  It took one entire day with 2 people working.  They cleaned up their mess before leaving.  Very satisfied with the results.  No water at all.

unknown

The Property is a Rental property I have had for many years and was being sold.  Buyers home inspector pointed out several areas of concern of which I agreed to fix.  I met with Bruce Stockdale, Real Estate Specialist from AquaGuard at the property.  Bruce and I went all around the crawlspace and showed me what needs to be completed to satisfy the buyers home inspector.  We agreed on price and then about a week later got a call to schedule the work to be done by two separate crews.  The first crew repaired the front of the home sloping by putting smart Jacks and footings around the crawl space and leveling out that area.  The 2nd crew came in a few days later and made repair to the left side wall of the crawl space and raised the cement of the driveway nearing the left side of the crawl space, thus stopping water from seeping into the crawl space.  I was satisfied, we ended up closing the home to the satisfaction of the buyer

unknown