A Plus Electric

Advised customer that we are not responsible for insulation or drywall spackling. Prior to the start of work for upgrading the breaker panel, installing dedicated circuits, and replacing the meter base, we advised the customer that they will be responsible for any insulation and drywall repair. The customer agreed and we proceeded to complete the job at a reasonable price(50% less than competitors). As an electrical company, we advise all customers before starting the work, that they are responsible for the drywall repairs, insulation repairs and that we will minimize the amount that they would need to do. The customer was aware that this was their responsibility. The customer job was completed on 8/6 and he contacted us via email on 8/20 to confirm that he could replace the insulation around the breaker box if he turned the breaker box off. We advised that he could turn it off and it would be safe(not energized) to add insulation. Again, the job was completed in full and the insulation and drywall repair was advised to be the customer responsibility. We do not handle drywall, nor insulation. The customer is also in the process of renovation and the insulation that he stated he would have to do in order to remove the wall(not part of the job) does not correlate with the electrical job that was completed and needed.