Waterman Building and Remodeling

Very accommodating and fair. They were very focused on customer satisfaction.

Project: Replace an Asphalt Shingle Roof My roof was over 30 years old so I went about obtaining 7 estimates from A+ rated companies. Waterman Building & Remodeling was not the lowest, but Andy Cannon, the rep, did an extraordinary job. He arrived on time, performed a thorough and professional examination of the roof, and gave me a confident explanation (not overkill like a few and not too little like some others) without trying to offer "special deals" for signing immediately or doing the company's advertising for a few weeks. He even suggested that I wait until spring, when the weather is warmer, to do the job to insure that the adhesive would seal properly, but we have been having a pretty warm winter and I wanted it done ahead of any future storms. Kelley in the office was able to schedule me within a week of my signing the contract. I liked that the job could be accomplished in one day and the foreman brought his own dumpster on wheels that did not have to be parked for days in my driveway. It was removed as soon as the crew completed their work. I liked that the crew arrived promptly when they said they would and included a woman. There was a mutual sense of trust in that they only asked for a $200 deposit (to cover the permit cost) and sent the invoice (which was for only $550 above the original estimate once they found they had to replace 8 rotten boards and some aluminum) to be paid only after the job was completed. They removed antiquated vent caps and installed newer, more aesthetic venting and they were able to remove and reattach my retractable deck awning. The roof color is beautiful and the Owens Corning Asphalt shingles are guaranteed for 50 years. Most important, the sign of an excellent company is when they go above and beyond: during the banging on the top of the roof, my wobbly glass kitchen light fixture fell and shattered. Andy came with me to Home Depot to help me select a new fixture, which he paid for and installed and then he also tightened the doors on a couple of my kitchen cabinets and fixed the hinge on my storm door! As a 67-yr-old widow, this was much appreciated. I can see how this company earned its Platinum Preferred rating.

All of Waterman's employees are outstanding. From Kelley in the office, Andy the company representative, Bob the job manager and his crew. Maria and her co-worker were very impressive. They both have incredible strength and endurance. The guys worked hard and fast. Each of them knew their role. It was like watching a symphony. All were polite and professional. I would strongly recommend them.

Great job

Excellent service from start to finish! Andy answered all of our questions during the quoting process. Crew arrived on time to complete the job and clean up was great. Very happy with the job and highly recommended!

Very professional and flexible

Jim O'D - When I called WATERMAN CONSTRUCTION, I talked to Kelly and she was wonderful as was Shauna. They Set Up An Appointment With Me Within 4 Days, I met With Brian On A Thursday. He Went Over Every thing With Me Including Color & Types Of Shingles, Ice & Snow Sheathing & Every Thing You Could Think Of & The Quote Was Great. When They Came In The Morning They Were Finished At Around 3:00 PM, And They Did A Beautiful Job, I Would Highly Recomend Them To Any One & Special Thanks To Brian, Phil, Kelly & Shauna To Iron Things Out With My Insurance Company!

Great job. Very quick. Done in 1 day.

From the first contact for an estimate to the 60 minutes cleaning up my yard once finished. This is the most professional contractor I have ever encountered, the team of Brian is well trained and seasoned Pro that works seamlessly. Poetry in motion.

Great job on roof and siding And the extra attention around the skylights ⭐⭐⭐⭐⭐