Universal Windows Direct of Indianapolis

3.9
14 Verified Reviews
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69% Recommended

24 Years In Business

Company Details

Contact

6520 Corporate Drive
Indianapolis, IN 46278
https://www.universalwindowsdirect.com/indianapolis

Hours

  • Mon: 8:00 AM - 9:00 PM
  • Tue: 8:00 AM - 9:00 PM
  • Wed: 8:00 AM - 9:00 PM
  • Thu: 8:00 AM - 9:00 PM
  • Fri: 8:00 AM - 9:00 PM
  • Sat: 9:00 AM - 5:00 PM
  • Sun: 11:00 AM - 5:00 PM
View All Details & Credentials

Service Details

    Areas of Expertise

    • Windows
    • Exterior Doors
    • Siding
    • Gutter Guards
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Warranty Offered
    • Credit Cards Accepted

    Ratings

    3.9
    14 Verified Reviews
    • 5
      10
    • 4
      0
    • 3
      0
    • 2
      1
    • 1
      3

    Reviews

    Write a Review
    Showing 11-14 of 14 results
    0.50 Rod B. Reelsville, IN
    4/21/2021

    I had had them do windows a couple years ago and they did great on those, but they should probably stick with just windows. It has taken months to get my door and very poor communication when setting up an appointment. If anything went wrong and we had to reschedule I felt like I was being put at the end of the line. The installers were completely incapable of doing the job and broke the door. They arrived late afternoon and did not want to be here late so the did what ever they could to get out of here and left me with an absolute mess and broken door. I am now at two months waiting for the parts they said would be here in two to three weeks. Doors is definitely not there thing and I suggest you find someone else for an entry door.

    Response from Company:

    Thank you for providing your feedback and letting us know about this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at [email protected] and we'd be happy to help you out. - MS

    5.0 Jeffrey N. Martinsville, IN
    2/25/2021

    The installer were absolutely great. Very professional company and the windows are amazing

    Response from Company:

    Hi, Jeffrey. Thanks for taking the time to share your positive experience. We truly appreciate it! Please don't hesitate to reach out if you need anything! - MS.

    5.0 Debbie M. Avon, IN
    4/23/2020

    The installers were fast and professional. Also, they went out of their way to keep my house clean. The windows are wonderful. I found some windows less expensive, but not as good quality wise. These windows are very sturdy and even the big 4x6 sliders, are easy to open.

    5.0 Barbara M. Indianapolis, IN
    3/3/2020

    The installers were very careful about protecting the inside of my home. They were very courteous and well mannered. And they did a great job of cleaning up after the job was done.

    Showing 11-14 of 14 results Showing 0 of 0 results
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    Photos

    Universal Windows Direct of Indianapolis
    7
    Windows
    3
    Entry Doors

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