Solution Based Plumbing and Heating, Inc.

They called and came as fast as they could to my home. Very knowledgeable and respectful of my home and professional. I will definitely be keeping them in my contacts.

Very nice and considerate. Respectful.

I am stunned. They called me the moment I submitted my request to HomeAdvisor, and someone was at my house within the hour. John was thorough, polite, offered to clean up and solved a problem that did not have an obvious solution. Josh also made a follow-up call to give me more information on my system. He also knocked some off the price. As a new homeowner, I was looking to find a reliable, go-to service company, and I just found it.

They met the quote and the work was done on-time.

The work was exceptional, as was the customer service and the consideration regarding the affected furniture and surrounding areas. The price was fair, and they even worked around my schedule, with great communication. Josh and Stacey have put together a team that is second to none. My project needed expert plumbing, carpets rolled back and re-positioned, drywall cut, repaired, and painted. The job was completed in a timely manner, thanks to Josh's genuine concern for the seriousness of the situation. My highest recommendations!!!

Good experience

Technician was very knowledgeable compared to others we have had. He worked quickly and got the job done within the estimated time and for the reasonable rate quoted. Great job and reasonable pricing even for a Saturday.

Very pleased with every aspect of this company. Pricing was reasonable, work quality was excellent, customer service was fantastic throughout the repair. Josh also found a major problem with my sewer line and it is our intention to have this company perform that repair also. I need to add that he wasn't looking for additional problems but found the problem when i asked him to install a wax seal under toilet that had been leaking.

Great company. Willing to put a few guys on the site but not charge the extra labor. I'm very satisfied.

Shower Replacement is not really accurate. This is more like complete bathroom replacement with shower gut to studs and black mold remediation. Pipe, toilet and tile replacement as well. Removal of ancient cast iron pipes in walls and in basement. Big job. I was a little leery of hiring via the internet however, Josh Simpson from SolutionBased is quite the find. I hired him for multiple large jobs, several of which are still in process. One is complete. Josh is extremely knowledgeable; his explanations are thorough. If you contract with him, he takes EXTREME care to protect your home. He moves all furniture but goes much further. For a large job like mine, he completely covered my floors to prevent damage and covered all furniture that was not moved with plastic. He built an in-house tent with zippers for my husband and I (who had to move to a third floor bedroom) to access our laundry and closets in the master bedroom. Everything is totally protected as best as is humanly possible. Josh is responsive to all calls and texts, he makes solid plans, discusses any needed changes and delivers detailed contracts. He is personable and his team members are respectful and careful. He works smoothly with my designer and he serves as an excellent general contractor for the entire project. Finally, Josh is terrific in dealing with insurance companies. When the job is complete, I will add more detail to this review and give the company a final rating.