Solution Based Plumbing and Heating, Inc.

Very helpful and professional. Explained things well. I would highly recommend them.

Josh and his team made the installation of a new gas line seamless. The were professional and got the work done in less time than we thought it would take. They took care in making the trench, running the line and they cleaned up after themselves...even wore booties in the house. This is a well oiled team that works great together and will make sure you are not disappointed.

I had a leaking toilet of unknown origin. The vendor came in very fast and on a Saturday, which was very commendable. Nevertheless, they were not able to fix the leak because they did not have the right part for it. I was told that they had an accident with their regular plumber's truck, so they were using a smaller rental truck that did not have all the equipment and parts they usually have in the normal truck. They came a second time, two days later and indeed fixed the leak. In the process they created a small hole in the wall and they also failed to seal the toilet base by cocking it, because they did not have cocking with them or a filling patch. The promised to come back another day to do that, and that it would be good any way for the toilet base to remain open so that it could dry easier. It took a couple more days due to miscommunication but they did come in and fix it to my satisfaction.

Courteous and professional. Made an appointment on Saturday night and showed up at my door at 6:30 (exactly on time). All work completed to a higher level of satisfaction than I expected. They come highly recommended.

Extremely knowledgable in all aspects. Courteous and clean. I highly recommend them.

Was easy to set up an appointment and the woman we communicated with was very nice. Josh and his partner did 3 jobs for us - cleared tub drain, fixed p-trap for kitchen sink, and connected the water line to our fridge. They were very professional and efficient. They handled all 3 jobs in about an hour, maybe even less. The cost was fair market value in my opinion. I would highly recommend Solution Based and we will certainly use them again in the future.

Great customer service, they were willing to work with me on payment. Strongly recommend!

Terrific communication, fast service and very professional!

Would highly recommend. Very responsive and professional. Owner takes a personal interest in every aspect of the work. Will be hiring Solution Base for further work on my sewer line.

I was pleased with this company from the first phone call. They were available at 7 a.m.. They had me scheduled for service the same day. The office team kept me aware of when the technician would arrive. He arrived on time and was very professional and also a nice person. We knew ahead of time that we needed a new water heater. We had some additional questions about some valves but we were not made to feel like we needing anything additional. The price was higher than some others and lower than some others, which is where I typically feel comfortable. I don't want cheap materials used to save a few bucks. I can't find anything negative to say about this experience. Very happy I chose this pro!