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7 Years In Business

Company Details

  • Verified Licenses
  • Veteran Owned

Contact

25 SWAMP RD
WHATELY, MA 01093
http://www.rattiganandsonsinc.com

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Remodeling
  • Roofing
  • We are general contractors.
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.3
143 Verified Reviews
  • 5
    113
  • 4
    8
  • 3
    0
  • 2
    2
  • 1
    20

Highly rated for

  • Customer Service
Showing 51-60 of 143 results
5.0 Sarifa K. Southwick, MA
3/4/2021

I would liked to said thank you to Sean team's workers and Jody for helping fixing my hose, i was very satisfied the jobs they had done for my house, i would liked to recommend to family and friend and more to the other people. Than you!!!!:)

Response from Company:

Hello and Thank you for your hospitality to the guys. They absolutely loved working at your home. And I am so glad we could help you out and meet the budget that the insurance alloted. We are looking forward to helping you again in the future call us anytime we are just a phone call away. Sincerely Sean and jody

5.0 Michelle S. Springfield, MA
2/25/2021

My experience with Home Improvement Specialists has been excellent. My home needed a wide variety of repairs and upgrades, things that had been neglected in recent years due to my husband's medical issues which prevented him from completing projects he had started when he lost his vision. Unfortunately my husband passed away and I had to hire someone to finish the work he started, and to make some pretty major upgrades to my home. The first person I hired didn’t get very far before needing surgery himself, leaving him incapacitated and unable to do the work. I reached out to Home Improvement Specialists after seeing their excellent rating on Angie’s List and after meeting with, and talking to Jody and Sean extensively about my needs, I immediately had peace of mind in their ability to complete the work and in the skill level of their employees. Every employee that I’ve had the pleasure of meeting has been kind and professional, and have completed their assigned tasks to perfection. Jody and Sean have gone above and beyond for not only me, but also for my mom who recently fell off of her front steps cracking her head open on the side of her house. When I asked for an estimate to install a railing at Mom’s home, after hearing what had happened, Jody not only provided me with the estimate in a day, she also had the railing installed within two days of the accident. Every project to date has been provided at a fair cost by highly skilled employees in a professional and compassionate manner. I will definitely use this company for all of my future projects and would highly recommend them to anyone needing home repairs or home improvements. Michelle Schweitzer Springfield, MA

Response from Company:

[Member Name Removed], Sean and I both Thank you for your generous compliments We not only speak for ourselves but for our team members too. We have enjoyed assisting and working for you. It has been a pleasure planning your new kitchen with you and helping you with all the new home improvements to your home. Thank you again, The Home Improvement Specialists Sean ,Jody and family 14138247161

5.0 Michelle S. Springfield, MA
2/25/2021

My experience with Home Improvement Specialists has been excellent. My home needed a wide variety of repairs and upgrades, things that had been neglected in recent years due to my husband's medical issues which prevented him from completing projects he had started when he lost his vision. Unfortunately my husband passed away and I had to hire someone to finish the work he started, and to make some pretty major upgrades to my home. The first person I hired didn’t get very far before needing surgery himself, leaving him incapacitated and unable to do the work. I reached out to Home Improvement Specialists after seeing their excellent rating on Angie’s List and after meeting with, and talking to Jody and Sean extensively about my needs, I immediately had peace of mind in their ability to complete the work and in the skill level of their employees. Every employee that I’ve had the pleasure of meeting has been kind and professional, and have completed their assigned tasks to perfection. Jody and Sean have gone above and beyond for not only me, but also for my mom who recently fell off of her front steps cracking her head open on the side of her house. When I asked for an estimate to install a railing at Mom’s home, after hearing what had happened, Jody not only provided me with the estimate in a day, she also had the railing installed within two days of the accident. Every project to date has been provided at a fair cost by highly skilled employees in a professional and compassionate manner. I will definitely use this company for all of my future projects and would highly recommend them to anyone needing home repairs or home improvements. Michelle Schweitzer Springfield, MA

Response from Company:

[Member Name Removed], Sean and I both Thank you for your generous compliments We not only speak for ourselves but for our team members too. We have enjoyed assisting and working for you. It has been a pleasure planning your new kitchen with you and helping you with all the new home improvements to your home. Thank you again, The Home Improvement Specialists Sean ,Jody and family 14138247161

2.0 Alice T. Russell, MA
2/13/2021

Part 1. I split this review into two parts. The contracting process and the actual construction work. First, the contracting process. Jody Rattigan is a very personable woman who is quite engaging. That said, I found the contracting process disorganized, overly complicated, and difficult. The contract, itself, was hard to read, and I felt I had to continually push for clarification. Unfortunately, I missed some critical details, the most important being the amount of markup in each of the contract areas which I learned too late was excessive. My bad. In addition, as the contact person for the remodel, she was unable to answer most of my questions and failed to follow through in a timely manner on multiple requests for a physical color sample of the cabinets. On at least two occasions, she also called me to ask if a specific service was included in the signed contract that she had drafted and should have had at her finger tips. There's more, but I think this is sufficient. I cannot foresee a time when I would work with her again. Part 2. Construction The one thing Jody did right was to hire, as subcontractors, Brothers Home Improvement. Jeremy, Chris, Trevor, Kyle, Bryon are phenomenal! They are professional, competent, honest, punctual, and respectful. The quality of their work clearly visable in my 200 year old house where nothing was square or even. In the middle of the remodel, I even recommended them to a close friend who hired them to replace their roof and build a set of stairs to their porch. I highly recommend them and will use them again for all future home projects.

Response from Company:

hello, [Member Name Removed] I am happy you were pleased with my subs . I am sorry you thought I wasn't responsive during the project . I met with you numerous times in the beginning. coordinated behind the scenes all the material. dumpster payment schedule etc. Other then that I'm not quite sure how else I could've helped. We spoke over 20 times on phone and I thought all of your questions were answered. Your kitchen did come out beautifully so my goal was completed.

2.0 Alice T. Russell, MA
2/13/2021

Part 1. I split this review into two parts. The contracting process and the actual construction work. First, the contracting process. Jody Rattigan is a very personable woman who is quite engaging. That said, I found the contracting process disorganized, overly complicated, and difficult. The contract, itself, was hard to read, and I felt I had to continually push for clarification. Unfortunately, I missed some critical details, the most important being the amount of markup in each of the contract areas which I learned too late was excessive. My bad. In addition, as the contact person for the remodel, she was unable to answer most of my questions and failed to follow through in a timely manner on multiple requests for a physical color sample of the cabinets. On at least two occasions, she also called me to ask if a specific service was included in the signed contract that she had drafted and should have had at her finger tips. There's more, but I think this is sufficient. I cannot foresee a time when I would work with her again. Part 2. Construction The one thing Jody did right was to hire, as subcontractors, Brothers Home Improvement. Jeremy, Chris, Trevor, Kyle, Bryon are phenomenal! They are professional, competent, honest, punctual, and respectful. The quality of their work clearly visable in my 200 year old house where nothing was square or even. In the middle of the remodel, I even recommended them to a close friend who hired them to replace their roof and build a set of stairs to their porch. I highly recommend them and will use them again for all future home projects.

Response from Company:

hello, [Member Name Removed] I am happy you were pleased with my subs . I am sorry you thought I wasn't responsive during the project . I met with you numerous times in the beginning. coordinated behind the scenes all the material. dumpster payment schedule etc. Other then that I'm not quite sure how else I could've helped. We spoke over 20 times on phone and I thought all of your questions were answered. Your kitchen did come out beautifully so my goal was completed.

5.0 David K. Holyoke, MA
2/2/2021

Their crew did a wonderful job the house was quite old 1910 they were working with bare walls they sheet rock the whole house ceilings walls everything looks Nice and straight now ready for paint could not be any happier will definitely hire again soon

5.0 David K. Holyoke, MA
2/2/2021

Their crew did a wonderful job the house was quite old 1910 they were working with bare walls they sheet rock the whole house ceilings walls everything looks Nice and straight now ready for paint could not be any happier will definitely hire again soon

5.0 Pedro G. Holyoke, MA
1/27/2021

Great experience with the company. It was a lengthy project and they remained patient and professional with us throughout the whole process. Really pleased with the final bathroom install.

Response from Company:

[Member Name Removed], We very much enjoyed working for you and your family. We are glad you are happy with your new basement bathroom. Thank you again for your business!

5.0 Pedro G. Holyoke, MA
1/27/2021

Great experience with the company. It was a lengthy project and they remained patient and professional with us throughout the whole process. Really pleased with the final bathroom install.

Response from Company:

[Member Name Removed], We very much enjoyed working for you and your family. We are glad you are happy with your new basement bathroom. Thank you again for your business!

5.0 Jose A.
11/29/2020

Excellent me and my wife are very pleased ?

Photos

RATTIGAN & Sons
8
Kitchen and bath remodel
16
Additional photos
Landscaping project

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