Reliable Screens

HomeAdvisor screened and approved seal

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process
Learn about our screening process

21 Years In Business

Company Details

  • Verified Licenses

Contact

30725 US Hwy 19 North
Palm Harbor, FL 34683
www.reliablescreenrepair.com

Hours

  • Mon: —
  • Tue: —
  • Wed: —
  • Thu: —
  • Fri: —
  • Sat: —
  • Sun: —
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Sceen Install and Repair
    • Pool Encloser Screen Install and Repair
    • Tapcons and Screw Upgrades
    • Gutters
    • Fascia and Soffit
    View All Offerings and Cities Served
    Deals

    Cost Information

    • Free Estimates
    • Credit Cards Accepted

    Ratings

    4.4
    138 Verified Reviews
    • 5
      97
    • 4
      26
    • 3
      8
    • 2
      2
    • 1
      5

    Highly rated for

    • Quality
    Showing 1-10 of 138 results
    4.5 Kirk L. Odessa, FL
    1/1/2024

    C

    5.0 Fred C. Clearwater, FL
    5/11/2022

    Great job

    5.0 Scott S. Odessa, FL
    1/18/2022

    Very courteous from office personnel to installers. Quality work at a reasonable price.

    5.0 Jerry F. Land O Lakes, FL
    12/31/2021

    Very reliable, hard, working, honest.What more could a person want?

    5.0 Joe P. Palm Harbor, FL
    12/16/2020

    The work was excellent he even did extra Work i Am very Happy With Service

    5.0 Melissa W. Tampa, FL
    10/9/2020

    Prompt and friendly. Did a great job!

    5.0 Chris C. Tampa, FL
    8/5/2020

    good quality. a little pricey for repair but great price on quote for complete re-screen.

    4.5 George B. Tampa, FL
    7/23/2020

    Two other screen Co's could not handle the job. Realiable sis an outstanding job & I would highly recommend Derrick for any screening job.

    0.50 Mary L. Tampa, FL
    6/19/2020

    Company installed new screen on lanai. Workers did not come until late in PM. Day Ugh this the next day, we saw, an area not tucked n screen overlapping and 4 screws missing. They sent someone out to fix. After they left we see that the same area that had too much screen now had an open gap. They said someone would be out that day. Service person called us personally after 7pm n said he would come next morning. Well, we were awakened at 6:10 am, dark n pouring rain. The man was on the ladder repairing our hole. He came n went so quickly. Yes, the hole was gone, but we then find a roof support beam not flush with main rail that they newly installed. Woman at customer service was irate that I called again. She said based on the photo I sent to her, the project was structurally secure. (Office workers opinion by looking at photo taken by a phone) Instead of sending a repair person, she sent our salesman. He came in with rage in his eyes n voice. He informed me that they already have been out twice. He shared that since I paid by credit card, he should have charged my 3% more and he lost money. He said his company did not want to work for us. He never even looked at area, said it was structurally secure n left. When I called back office, the office manager said Tom the head was out of town at a convention and I would need to wait . I asked if she would send me an email saying that I contacted them timely n ITom would get back to me. She refused. I wrote last week ask g if Tom could please contact me. Still no response.

    Response from Company:

    We provided an estimate for her neighbor on 4/1/20 for work on an existing lanai. Mary also requested an estimate. Both customers signed work orders while our estimator was there. Payment options were provided. Both Mary & the neighbor paid upfront by card as the job would be done on 4/6. An aggressive call from Mary on 4/2 regarding her card being charged in full; If we didn't credit her card back immediately Mary indicated both customers would cancel. Jeff noted they both knew he was charging the full price, but to satisfy Mary, we credited both of their cards 50%. Mary stated that 3 roof panels would be provided free. The work order clearly states that she signed for 3 roof panels for $165 & crossed off bc she did not want to pay to add'l money. Mary continued to give ultimatums: indicating both jobs would be canceled if she did not get the free panels. We spoke w/the neighbor who didn't care, she just wanted her job completed. 4/6 our installer called Mary to let her know that he was doing the neighbors installation & would be at her house once finished. We rec'd another aggressive phone call from Mary stating the installer was to be at her house in the morning & had not shown up. Our office reached out to the installer to find out he was at the neighbor's finishing up. Mary stated that him being at the neighbor's 1st was completely unacceptable; we were supposed to be doing their job simultaneously. As only 1 crew was doing both jobs it was not possible to be in 2 places at once. She asked if we didn't finish her job would we be coming back on Tues and told yes. At the same time she advised we could not work past 5 bc she was leaving & she didn't trust anyone to be there during her absence. They would have to finish on Tue. Then she stated she would cancel if they could not be finished on Monday. She was advised if she canceled the job, her deposit was forfeited. Mary hung up on me. Her neighbor tried to reason with her, then Mary called the office yelling that she never said she wanted to cancel her job. Her job was completed. On 4/8 our office rec?d an email from Mary stating they were extremely happy w/the job. There was a concern about the old chair rail, stating there were 4 screw holes & asked if we could please put screws in them. On 4/9 another email was sent stating when we come out to also wipe down the alum. of all fingerprints. We went out & completed the request. We rec?d another email on 4/20, with another issue that was addressed. On 5/17, we rec?d another email with a photo indicating the roof bracket was not secure. The picture shows the 2x2 & the clip secure to the structure. We returned their call on Thurs, 5/21, and left a VM. Mary called very upset that we hadn't reached out to her. We advised there was a vm regarding their concern; and not a warranty issue, the 2x2 was secure & no reason for us to return. An email received shortly after that call stated they disagreed & wanted a review. Jeff went out on Fri, 5/22 & confirmed w/Mary the 2x2 & clip was secure & not a warranty issue. However, Mary became quite upset. She was shown everything was completed but she would not listen. Mary then calls the office saying Jeff was discussing the payment & that we no longer wanted to do business w/them, etc... None of which was said; the inv. was paid in full and the job completed. Mary wanted the owner to come out,however, he had already spoken to Jeff regarding the situation & agreed this was not a warranty issue. The lanai is secure & in code compliance.

    4.5 Kyle G. Lutz, FL
    6/14/2020

    Quality work.

    Photos

    Reliable Screens
    Golf Course
    4
    Screen Addition
    3
    Valrico Job
    4
    Pergola
    Rescreen
    2
    Orlando Job

    HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

    To find more licensing information for your state, visit our Licensing Requirements page. Note that some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

    Seal of Approval

    What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

    1. Verify Trade License
      HomeAdvisor checks to see if the business carries the appropriate state-level license.
    2. Verify Insurance
      As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
    3. Verification of State Business Filings
      For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
    4. Criminal Records Search
      HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
    5. Sex Offender Search
      We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
    6. Bankruptcy Search
      We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
    7. Legal Search for Civil Judgments
      We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
    8. Liens Search
      We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
    9. Identity Verification (SSN)
      HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
    10. Identity Verification (Reverse Phone Lookup)
      We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



    NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
    Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

    **Only for U.S. service professionals

    Final Step - Confirm Your Appointment:

    Confirm your appointment with on , - Change


    Required
    Required
    Required
    Required
     
     
     

    By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.