OutToday, LLC

Outtoday are the only people I would call for anything under their purview, they are amazing. Super knowledgeable, super nice, extremely easy to schedule and reliable. I'm constantly recommending them to everyone I know. I've used them for pretty much every kind of issue (furnace, AC, broken plumbing, scary electrical noise in the wall, etc) thanks to my old house and they've been fantastic every single time. Can't recommend high enough.

My system went down at the shop and these guys were johnny on the spot! Got my heat blowing again! Timely service, very professional. No bs

Update: After further discussion and inspection, OutToday has agreed to replace the pump at no charge. While our initial experience was frustrating due to communication and how the situation was presented, we appreciate that the company ultimately stood behind the installation and is working with us on a resolution. Last year, our furnace stopped working and we called this company because their sticker was on our unit. The technician diagnosed a failed condensate pump and replaced it for approximately $1000. Fast forward one year — the pump began making extremely loud noises. Since the unit and labor should still be under warranty, we called them back. A different technician came out and initially claimed the outlet pipe was blocked (it was not — there was no visible obstruction, and no water in the pipe when we noticed the noise). After we asked him to inspect the pump itself, he opened it and found that the plastic impeller was completely shattered. We were then told the damage must have been caused by something from the furnace dropping into the pump, and we were pressured to replace the entire furnace. There was no debris inside the pump to support that claim. The technician even mentioned he had never seen this pump model before — despite it being installed by their company last year. When we called the manager to discuss the situation, we were told: “Don’t waste my time if you don’t want to go with our option.” We expected professional service but instead felt disappointed, dismissed, and pressured into a major furnace replacement without clear justification. We're sure this will be overwhelmed by all the 5 start reviews, but we cannot wholeheartedly recommend a company that refuses to stand behind its own installation and responds unprofessionally to customer concerns.

I had concern that I had an electrical hazard in my home. I called Out Today on a Saturday morning, and Rodney was there to look at my issue a couple hours later. He was extremely helpful and practical and set my mind at ease. He also followed up as he promised with a plan for further work. I was very impressed with his knowledge, professionalism, and customer service. I recommend highly!

Andrew and Rodney were great! Rod was able to schedule the work to be done quickly so Andrew spent the day to complete the electrical work that needed to be done. Will most definitely call them again should the need arise! Thank you 🙏

Service person came on time, explained service work, and left the place clean.

Rodney came out and on time found the issue and swiftly repaired the issue .thae heat is back on! Thanks Rodney ð

Andrew our technician was polite, professional, informative, punctual, and patient with my questions and concerns. I would hire his expert skills for any plumbing work. I do feel the company pricing is a bit high but I suppose everyone would be in the same price range and I just needed to have a water line installed with peace of mind that it was done correctly. I would turn to Out Today LLC for any plumbing issues in the future.

I think they were being dishonest.

The Plumber was very professional. He insisted on checking and re-checking his work and making sure everything was working properly. He even returned the next day to check to see if there was anything wrong.