On Time Moving & Storage

By far the most detailed mover i've ever used. From the estimate to the office to the actual crew everything was so planned and detailed it made at ease in such a stressful time. Leda was my office contact and she was so sweet. i really appreciate all of you.

HIRED TO MOVE HOUSE ITEMS FROM DAYTONA BEACH FL TO MYRTLE BEACH S.C. ITEMS WERE TO BE STORED UNTIL NEW HOUSE WAS AVAILABLE. STORAGE UNIT BUSINESS HIGHLY RECOMMENDED BY REAL ESTATE REPS. I PACKED 41 BOXES ON MY OWN BECAUSE I DIDN'T HAVE A LOT OF MONEY AVAILABLE AT THE TIME. USED SPREADS , SHEETS, PILLOWS AND CLOTHES FOR CUSHIONING. THESE ITEMS ARRIVED SAFELY. DAMAGE TO MANY ITEMS WHICH WAS HANDLED BY MOVERS WAS EXCESSIVE. THERE WERE SEVERAL MISSING PIECES. I WAS PRESENT DURING THE MOVING SO I FEEL THAT IF ANY ITEM WAS QUESTIONABLE AS FAR AS BREAKING IT SHOULD HAVE BEEN CALLED TO MY ATTENTION AND I WOULD HAVE TAKEN CARE OF IT. LAMP SHADES WERE MISSING, SPECIAL LIGHT BULBS WERE MISSING, LAMP (*PART OF A SET) WAS LITERALLY CRUSHED., POLE LAMP BENT. THIS WAS NEGLIGENCE. IF THE COMPANY HAD PACKED IT, WOULD THE OUTCOME BE DIFFERENT, I DON'T KNOW BUT THEY WOULD HAVE MADE AN EXTRA $2,000 ????? I SENT A LETTER OF COMPLAINT AND PICTURES OF THE DAMAGE ABOUT 3 WEEKS AGO AND HAVE RECEIVED NO RESPONSE. I WAS PRESENT WHEN MY FURNITURE WAS MOVED OUT OF STORAGE IN MYRTLE BEACH SO I SAW THE DAMAGE IMMEDIATELY. MAYBE THE COMPANY IS GOOD AND I JUST HAD TWO YOUNG EMPLOYEES WHO DIDN'T RESPECT MY PROPERTY OR WERE IN A HURRY. I AM TRYING TO FIND OUT IF MY LOAD WAS THE ONLY ONE OR WAS MORE FURNITURE PACKED IN BEHIND MINE.

professional and knowledge of protecting valued merchandise.

They earn their name. They were not only on time, they were early (even better). They were very professional and wrapped everything. They worked feverishly. It was a move across the state (Palm Coast to Hernando). There was no dallying on the road. They arrived and unloaded as efficiently as they loaded. I would highly recommend this moving company.

I hired On Time Moving and Storage to move items from my deceased fathers home in Florida to my home in Colorado. I was told in writing at the time of booking that I did not need extra insurance because all items being moved were insured for full replacement value, minus a $300 deductible. At the time of packing, a large valuable and fragile amethyst geode was pointed out to the packers and told that it needed to be packed separately. When the items were delivered, the amethyst geode was found at the bottom of a wardrobe box, under kitchen items, a toaster oven, and a small TV. One large piece was broken off the top of the geode, and the body of the geode now has a large crack in it. We filled out the proper claim forms, including a picture of a similar geode from the same store ours was purchased at, showing the value to be $2,590. On time moving and storage is now saying that our items were only insured at $6/lb. They have offered to replace our $2,500 museum grade geode with a poor quality geode from etsy.com for $200. We have tried for 10 months to work out a fair settlement, with no success. Their last email said â Just because you paid a certain amount for something doesnâ t mean it is worth thatâ .

Fantastic guys wrapped everything nothing got damage move one house to another in less than 4 hours

They were truly the most efficient movers i had ever come across. They were also the only ones to try to educate about the moving industry. The salesman was exceptional and the only who didn't pressure me to sign up right away. The movers were just as professional. I can't say enough thanks guys

This company was the best could have ever happened to us during our hectic move. From the lady at the counter to the gentlemen that came to help, this was impeccable and very professional. Will recommend them any day anytime

They were worth the money. My driver was Robert and they were very polite and careful with my furniture. They moved me to Colorado from Orlando and everything was perfect.They had blankets for my furniture and wrapped everything. I've moved alot and this company was the most informitive and above seemed honest and the reviews seemed like actual reviews. So I figured I would write one myself.